Amanda Perine-Wagenseller
West Chester,PA
Summary
Experienced Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Administrative Business Consultant
Free Lance
01.2020 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Developed complete business plans and operational strategies for new and existing business.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Converted paper charts into digital files and uploaded to EMR system.
Marketing Coordinator
PGM Real Estate & Property Management
12.2021 - 06.2023
- Boosted brand awareness with target customer demographics with social, print and email campaigns.
- Answered general marketing department inquiries by email, phone and mail.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook and Instagram.
- Tracked and reported on marketing campaign responses.
- Planned and executed internal and external events.
- Coordinated creation and deployment of videos, social media posts and other marketing collateral.
- Diversified and enhanced website pages and social media platforms to boost reach.
- Provided administrative support to CEO/Sales Department.
Office Coordinator
Physchology Associates Of Chester County
11.2017 - 11.2019
- Interacted with customers by phone, email or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Observed strict procedures to protect sensitive patient information, medical records and payment data.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Posted payments to accounts and maintained records.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Enrolled providers and Medicaid, Medicare and private insurance plans.
Admissions/Social Services Coordinator
Susquehanna Valley Nursing And Rehab
09.2011 - 04.2015
- Coordinated with social, public and welfare agencies to obtain and provide client information.
- Identified community resources to support clients.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Completed preliminary paperwork for incoming and outgoing patients.
- Developed admissions policy, outlining rules and procedures compliant with government regulations.
Education
High School Diploma -
Garden Spot High School
New Holland, PAAssociate of Science - Health Administration
Delaware County Community College
Media, PASkills
- Public Relations
- Patient Relations
- Transcription and Dictation
- Charting and Clinical Documentation
- Operational Efficiency
- Quality Assurance and Control
- Administrative Support
- Vendor Negotiation
Timeline
Marketing Coordinator
PGM Real Estate & Property Management
12.2021 - 06.2023
Administrative Business Consultant
Free Lance
01.2020 - Current
Office Coordinator
Physchology Associates Of Chester County
11.2017 - 11.2019
Admissions/Social Services Coordinator
Susquehanna Valley Nursing And Rehab
09.2011 - 04.2015
High School Diploma -
Garden Spot High School
Associate of Science - Health Administration
Delaware County Community College