Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amanda Peters

Colorado Springs,CO

Summary

Ambitious professional brings friendly, outgoing nature over several years of customer service and management experience. Track record of developing and training support staff and meeting high thresholds for critical quality standards. Knowledgeable about operations and best practices to maintain effective operational output. As well as maintaining guest return rate.

Overview

7
7
years of professional experience

Work History

Server

Whiskey Cake Kitchen & Bar
Fort Worth, Texas
10.2024 - 06.2025
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Took orders from customers accurately and in a timely manner.
  • Assisted in training new servers.
  • Crafted each guest experience to the best of my ability.

Assistant General Manager

Farout Hospitality
Fort Worth, TX
08.2023 - 06.2024
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Evaluated current processes within the store environment to identify areas of improvement.
  • Ensured that customer service standards were met or exceeded at all times.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Prepared weekly schedules for staff members based on their availability.
  • Conducted regular performance evaluations for employees to ensure quality standards were maintained.
  • Monitored inventory levels and placed orders for new stock as needed.

Shift Manager/Key Holder/Server

Firebirds Wood Fired Grill
Fort Worth, TX
12.2021 - 07.2023
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Managed tables throughout dining room to execute service at highest level.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Managed opening and closing duties to facilitate restaurant operations.

Bartender/Server

Jr's Pub & Grill
Oklahoma City, OK
01.2020 - 12.2020
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Trained new bartenders on drink preparation and upselling techniques.

Bar Manager

Henry Hudson's
Oklahoma City, OK
06.2018 - 01.2019
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Ordered inventory to meet expected demand with adequate stock.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.

Education

High School Diploma -

Belgrade High School
Belgrade, MT
05.2008

Skills

  • Anticipating guest needs
  • Server training
  • Customer Relationship Management
  • Team member support
  • Menu presentation
  • Strong Work Ethic

References

References available upon request.

Timeline

Server

Whiskey Cake Kitchen & Bar
10.2024 - 06.2025

Assistant General Manager

Farout Hospitality
08.2023 - 06.2024

Shift Manager/Key Holder/Server

Firebirds Wood Fired Grill
12.2021 - 07.2023

Bartender/Server

Jr's Pub & Grill
01.2020 - 12.2020

Bar Manager

Henry Hudson's
06.2018 - 01.2019

High School Diploma -

Belgrade High School

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