Amanda Phillips
Greenlawn
Summary
Dedicated payroll leader demonstrating strong analytical, communication, and teamwork skills, with extensive expertise in global payroll distribution, multi-state payroll processing, benefits and human resources support. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Global Payroll Manager
J.S. Held
03.2025 - Current
- Responsible for managing and overseeing the Global Payroll process of 9 countries across Canada, LATAM, EMEA & APAC regions.
- Manage and administer semi-monthly payroll for over 1200 U.S. multi-state employees.
- Work closely across all departments, including HR/Benefits/Accounting to complete audits, reconciliations and tax requirements.
- Investigate payroll variances and employee claims to resolve discrepancies and balance financial records.
- Respond to employee inquiries to provide assistance with payroll-related questions.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
Total Rewards Lead, Americas
J.S. Held
07.2022 - 02.2025
- Responsible for Canadian benefits administration including RRSP and disability for 150 employees.
- Led the integration of M&A employees onto company payroll and benefits systems, ensuring a seamless transition.
- Managed and executed multi-state semi-monthly payroll processing for 1000 U.S. employees.
- Streamlined and improved internal global payroll processing controls resulting in significant reduction in errors.
- Partnered with third-party vendors on global payroll processing and tax filings.
Global Payroll Administrator
J.S. Held
01.2022 - 06.2022
- Processed semi-monthly and monthly payrolls including taxes, audits, reporting and financial demands for 200 employees located in Canada, Colombia, Mexico, Germany, Spain, Singapore and Malaysia.
- Administered global benefits for applicable regions
- Worked closely with finance team on month-end payroll reporting and reconciliation
- Partnered with third-party vendors on all applicable year-end filings and requirements.
- Assisted in implementing global payroll systems for M&A employees and handling all onboarding related to payroll and benefits.
HR Generalist
J.S. Held
05.2019 - 12.2021
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Administered employee benefits programs and assisted with open enrollment.
- Fielded employee inquiries related to insurance, 401k, vacation, sick leave and employee assistance.
HR Specialist
Laird+Partners
03.2018 - 05.2019
- Administered semi-monthly payroll and processes including taxes, audits, reporting and financial demands related to payroll activities for 80 full- time and freelance employees
- Managed all employee healthcare benefits (medical, dental, vision, FSA/DCA), FMLA, disability, PTO, COBRA, worker’s compensation and 401(k) programs.
- Reviewed and reconciled monthly invoices for all benefit vendors and work with finance on payment.
- Coordinated and conducted new hire onboarding and first day orientation, including benefits orientation, for all full-time employees.
- Maintained employee personnel files to meet all regulatory compliance standards
- Managed company systems including payroll, HRIS and time & expense through enrollments, terminations and troubleshooting.
HR Administrator
Laird+Partners
12.2016 - 02.2018
- Assisted HR Director with the creation of new hire orientation and onboarding processes. Led all new hire trainings on company systems for benefits enrollment, time & expense entries, and HRIS navigation
- Supported HR Director with administration of payroll preparation for full-time employees and freelancers including updating and maintain salary information, payroll changes, benefit withholding and 401(k) elections.
- Assisted with the facilitation of the performance evaluation process including coordination of schedules for managers and employees, reviewed results for entry into HRIS and developed follow up plans of action.
HR Assistant
Interbrand
07.2015 - 11.2016
- Coordinated and managed new hire onboarding and first day orientation for the NY, Toronto and IB Health office.
- Planned/Executed company events for 200 employees including employee health fair, holiday party, in-office socials, etc.
- Conducted benefits orientation for all new hires and existing employees
- Managed back end of company systems
- Assisted in exit processes for all employees including conducting exit interviews for junior level employees.
- Acted as a first point of contact for employees including answering general questions and necessary fielding of requests.
- Supported HR and TA team with ad hoc projects.
Education
Master of Science - Business Analysis
The Catholic University of America
Washington, DCBachelor of Arts - History
The Catholic University of America
Washington, DCSkills
- Process improvement strategies
- Multi-state payroll processing
- International payroll management
- Global payroll administration
- Experience in M&A transactions
- Benefits administration
- Leadership experience
- Payroll Systems: ADP WFN, ADP Celergo, Vistra, Namely
- HRIS Systems: BambooHR, Namely
- HR support
Timeline
Global Payroll Manager
J.S. Held
03.2025 - Current
Total Rewards Lead, Americas
J.S. Held
07.2022 - 02.2025
Global Payroll Administrator
J.S. Held
01.2022 - 06.2022
HR Generalist
J.S. Held
05.2019 - 12.2021
HR Specialist
Laird+Partners
03.2018 - 05.2019
HR Administrator
Laird+Partners
12.2016 - 02.2018
HR Assistant
Interbrand
07.2015 - 11.2016
Master of Science - Business Analysis
The Catholic University of America
Bachelor of Arts - History
The Catholic University of America
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