Amanda Phillips
Scottsboro,Alabama
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
10
10
years of professional experience
Work History
Office Manager/Billing Coordinator
Stevenson Medical Center, LLC.
Scottsboro, AL.
02.2015 - Current
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated patient demographics information within practice management system.
- Submitted claims electronically to insurance companies in accordance with regulations.
- Developed policies and procedures related to medical coding processes.
- Trained new employees on medical coding practices.
- Up to date on all CMS guidelines.
- Medication reconciliation for patients.
- Developed and implemented office policies and procedures.
- Elevated customer satisfaction ratings by resolving patient and case issues impeccably.
- Able to complete prior authorizations and get approvals.
- Posted remits and patient payments.
- Analyzed patient records to determine eligibility for coverage, benefit levels, and other related matters.
Education
Associate of Applied Science - Office Administration
Northeast Alabama Community College
Rainsville, AL.05-2015
Skills
- Billing coordination
- Office administration
- Medical coding
- Claims processing
- Patient record management
- Time management
- Data entry
- Front desk management
- Scheduling and calendar management
- Payroll processing
- Insurance verification
- HIPAA compliance
- Vital sign monitor
- Medical terminology
- Employee training
Languages
Spanish
Limited
Timeline
Office Manager/Billing Coordinator
Stevenson Medical Center, LLC.
02.2015 - Current
Associate of Applied Science - Office Administration
Northeast Alabama Community College
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