Amanda Phillips
Scottsboro
Summary
Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
25
25
years of professional experience
Work History
Office Manager/Billing Coordinator
Stevenson Medical Center, LLC.
Scottsboro
02.2015 - Current
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated patient demographics information within practice management system.
- Submitted claims electronically to insurance companies in accordance with regulations.
- Developed policies and procedures related to medical coding processes.
- Trained new employees on medical coding practices.
- Up to date on all CMS guidelines.
- Medication reconciliation for patients.
- Developed and implemented office policies and procedures.
- Elevated customer satisfaction ratings by resolving patient and case issues impeccably.
- Able to complete prior authorizations and get approvals.
- Posted remits and patient payments.
- Analyzed patient records to determine eligibility for coverage, benefit levels, and other related matters.
Machine Operator/Team Leader
Beaulieu
Bridgeport
08.2004 - 02.2015
- Observe machine operations to detect any problems or defects in the finished product.
- Adjusted machine settings according to production requirements.
- Performed regular maintenance on machines to ensure optimal performance.
- Set up and operate machine tools to produce precision parts and instruments.
- Carry out regular safety checks on machinery prior to operation.
- Load raw materials into machines according to specified measurements.
- Exceeded the daily required production quota.
- Operated multiple fabricating machines, forklifts, and spinning machines.
Cook/Waitress/Cashier
Mudcreek Barbeque
Hollywood
06.2000 - 08.2005
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Adhered to food safety standards when storing and preparing foods.
- Supervised and trained kitchen staff on proper preparation techniques.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Education
Associate of Applied Science - Office Administration
Northeast Alabama Community College
Rainsville, AL05.2015
Skills
- Billing coordination
- Office administration
- Medical coding
- Claims processing
- Patient record management
- Time management
- Data entry
- Front desk management
- Scheduling and calendar management
- Payroll processing
- Insurance verification
- HIPAA compliance
- Vital sign monitor
- Medical terminology
- Employee training
Languages
Spanish, Limited
Timeline
Office Manager/Billing Coordinator
Stevenson Medical Center, LLC.
02.2015 - Current
Machine Operator/Team Leader
Beaulieu
08.2004 - 02.2015
Cook/Waitress/Cashier
Mudcreek Barbeque
06.2000 - 08.2005
Associate of Applied Science - Office Administration
Northeast Alabama Community College
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