Amanda Philpot
Laurel,MD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Cameron Medical Services
Medical Assitant
03.2021 - 09.2023
- Improved patient satisfaction by streamlining appointment scheduling and registration processes.
- Implemented electronic health records system for increased efficiency and accuracy in patient care documentation.
- Collaborated with interdisciplinary teams to develop integrated care plans, resulting in better patient outcomes.
- Enhanced staff performance through ongoing training programs and performance evaluations.
- Developed protocols for emergency situations, ensuring swift response and proper care for patients.
- Implemented telemedicine services to expand access to care for remote or homebound patients.
- Coordinated patient appointments and scheduling to promote optimal clinician productivity and patient satisfaction.
- Contacted insurance companies to verify coverage, deductibles and payments.
- Prepared patient charts by properly filing charts and transcribing pertinent information.
- Collaborated with team members to deliver quality health care to patients.
- Multitasked general office duties by answering multiple telephone lines, responding to emails and completing insurance forms.
- Monitored all phone calls and scheduled appointments.
DSP Worker
Community Options Inc
07.2021 - 11.2022
- Improved client well-being by implementing individualized support plans and providing daily assistance.
- Enhanced community integration for clients through participation in social activities and outings.
- Ensured client safety with thorough risk assessments and consistent monitoring of their environment.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, addressing physical, mental, and emotional needs.
- Facilitated skill-building workshops to increase clients'' independence and selfsufficiency.
- Provided compassionate care during personal care routines, promoting dignity and respect for each client.
- Maintained accurate documentation of client progress, noting any changes in behavior or health status for review by the team.
- Offered crisis intervention support as needed, de-escalating situations and ensuring the well-being of all parties involved.
- Coordinated transportation services for clients to attend medical appointments, recreational outings, or other necessary engagements.
- Acted as a liaison between clients, families, and healthcare professionals to ensure clear communication regarding care plans and goals.
- Implemented behavioral management strategies for clients experiencing difficulty with emotional regulation or interpersonal interactions.
Driver
Advance Auto Part
02.2017 - 10.2019
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Drove safely in various weather and road conditions to avoid accidents.
- Obtained signatures from customers upon delivery of goods.
Education
High School Diploma -
Theodore Roosevelt
Washington, DC06.2003
Skills
- Housekeeping Abilities
- Employee Scheduling
- Store Opening and Closing
- Physician Assistance
- Computer Skills
- Appointment Scheduling
- Patient Scheduling
Timeline
DSP Worker
Community Options Inc
07.2021 - 11.2022
Cameron Medical Services
Medical Assitant
03.2021 - 09.2023
Driver
Advance Auto Part
02.2017 - 10.2019
High School Diploma -
Theodore Roosevelt