Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Pierce

Amanda Pierce

Rockwood

Summary

Founding LLC Member at Pierce Logistics and Salon Owner with proven expertise in financial and team management. Exceptional customer service skills, increased revenue through innovative marketing strategies while fostering a collaborative team environment. Known for a positive attitude, adept at resolving conflicts and enhancing client satisfaction.

Experienced leader that Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

24
24
years of professional experience

Work History

LLC Member

Pierce Logistics
01.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Hair Salon Owner

Self-employeed
01.2001 - Current
  • Maintained a clean, safe, and welcoming salon environment for clients and staff members.
  • Developed a loyal clientele with exceptional communication skills and attention to detail.
  • Increased salon revenue through effective marketing strategies and promotional campaigns.
  • Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
  • Organized special events such as hair shows or charity fundraisers to increase brand awareness and community engagement.
  • Managed salon operations, ensuring efficient scheduling and high-quality customer service.
  • Trained and mentored junior stylists, fostering professional growth and skill development.
  • Collaborated with other local businesses to create cross-promotional opportunities, increasing brand visibility in the community.
  • Implemented eco-friendly practices within the salon, reducing environmental impact while maintaining quality standards.
  • Reviewed financial statements regularly to identify areas for improvement in profitability and efficiency.
  • Established strong relationships with vendors, ensuring timely delivery of supplies and equipment maintenance support when needed.
  • Incorporated strategic partnerships with complementary businesses like bridal boutiques or photography studios to offer exclusive packages and increase the salon''s market reach.
  • Expanded service offerings based on market demand analysis which resulted in increased bookings from new target segments.
  • Conducted regular performance evaluations for staff members, setting clear expectations for professional growth opportunities within the salon.
  • Boosted employee morale by implementing incentives programs and team-building activities.
  • Negotiated favorable contracts with suppliers to secure high-quality products at competitive prices.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
  • Learned and remained updated on statutory requirements and regulations.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Evaluated employee performance through close observation and performance rubrics.
  • Delegated workplace responsibility to appropriate staff.

Education

High School Diploma -

Reuben Allen College Cosmetology
Knoxville, TN

Skills

  • Customer service
  • Financial management
  • Time management
  • Team building
  • Employee training
  • Marketing strategies
  • Event organization
  • Payroll administration
  • Project management
  • Problem solving
  • Vendor relations
  • Conflict resolution
  • Performance evaluation
  • Budget planning
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Computer skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

LLC Member

Pierce Logistics
01.2019 - Current

Hair Salon Owner

Self-employeed
01.2001 - Current

High School Diploma -

Reuben Allen College Cosmetology

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Amanda Pierce