Amanda Pietromonaco
Foss,OK
Summary
Multi-talented Project Coordinator/Manager successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills management and business communications expertise paired with outstanding communication and time management skills. Recognized for displaying consistent professionalism and quickly learning procedures and methods. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Proven history of increasing customer satisfaction.
Overview
8
8
years of professional experience
Work History
Personal Assistant
DETOX TORI LLC
08.2023 - 12.2023
- Assist in writing detox protocols and printable PDFs for all clients
- Provide services to clients through an online Skool platform by interacting with comments and personal messages
- Create and manage budgets for client purchases and services and expenses
- Provide summaries of engagement, reach, and audience demographics
- Built relationships with key influencers through engagement on social media.
- Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
- Provide weekly reports via budgets and social media engagement.
- Performed keyword research to optimize content for search engines.
- Managed and developed new content for company website, app and social media platforms.
- Maintained databases of customer information, including contact details and purchase history.
- Managed customer service inquiries via email and social media channels.
Project Manager/ Scope Lead
T-MOBILE CONTRACT THROUGH TEKSYSTEMS GLOBAL SERVICES
01.2021 - 03.2023
- Ran weekly deployments with assigned vendors to meet or exceed expectations for assigned project deliverables
- Managing Overlay Mods, DRIP ATC Incentives and Single Antenna Solutions across multiple T-Mobile markets
- Worked with site acquisition vendors to complete all permitting, regulatory, and leasing requirements, A&E firms to deliver on all expected deliverables to complete NTP/Entitlement Complete
- Ensure all POR's are submitted and verified against assigned projects
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Developed and maintained project plans, timelines, and budgets.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems. Including coordination across multiple departments and teams for relatable materials.
Project Coordinator/Scoping Lead
T-MOBILE CONTRACT THROUGH TEKSYSTEMS GLOBAL SERVICES
11.2020 - 01.2021
- Strong coordination of projects and assist in all data related tasks across various T-Mobile Markets within ESRT, ARIBA, Magenta Built and Scope worker for all data analyzes and POR compilation
- Worked directly with T-Mobile management to launch Scope worker for Site Acquisition PORs
- Created POR template that was implemented Nationally for all vendors to use while submitting PORs and worked directly with T-Mobile management to launch Scope worker for Site Acquisition PORs
- Provided technical guidance during the construction phase of projects as needed which included HCJPs and exploratories.
- Held weekly finance calls with PMs and vendors to assure all PORs were submitted in a timely manner and troubleshoot any related issues
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
JPA Specialist
CROWN CASTLE
08.2017 - 09.2020
- Maintained and tracked all incoming node Joint Pole Application (JPA) and lease agreements for individual projects
- Worked directly with Project Managers to assure that all JPA applications were turned in and processed in a timely manner, while assuring all GO95 requirements were met
- Facilitated JPA training for varies vendors to address any coding concerns or wind load corrections
- Worked with Small Cell for node placement and GO95 regulations.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Admin Supervisor/JPA Specialist
RDI ENGINEERING
02.2016 - 04.2017
- Promoted to Admin Supervisor/ JPA Specialist as I was originally hired as a project coordinator to facilitate paperwork for various projects
- Developed and implemented administrative procedures to maximize efficiency.
- Tracked and analyzed expenditures to deliver budgets and financial reports to increase productivity.
- Proficient in QA for all outside vendor's JPA applications before submittal to perspective utilities
Education
Bachelor of Arts -
California State Polytechnic University, Pomona
Skills
- Experienced with Excel, Word and Power Point
- Writing technical policies and procedures, reports and business proposals
- Tango Payment System
- Expense Management, Invoice Processing
- Multi-vendor management
- Client Relations
- Coordination Skills
- Strong Work Ethic, Critical Thinker
- Customer Service and Communication Skills
- Database Management
- Report Analysis
- Schedule and Project Management
- Staff Collaboration
- Social Media Savy: ChatGTP, Canva, Social Media Marketing, Vista Print, E-Commerce
- Knowledge of GO95 Handbook, CAD Reviews, CX Drawings, complex telecom networks
- Proficient in Aerial Design programs SPIDA and OCALC
- Proficient in financial programs including ESRT, Ariba, SAP, Magenta Built and Scope worker
Timeline
Personal Assistant
DETOX TORI LLC
08.2023 - 12.2023
Project Manager/ Scope Lead
T-MOBILE CONTRACT THROUGH TEKSYSTEMS GLOBAL SERVICES
01.2021 - 03.2023
Project Coordinator/Scoping Lead
T-MOBILE CONTRACT THROUGH TEKSYSTEMS GLOBAL SERVICES
11.2020 - 01.2021
JPA Specialist
CROWN CASTLE
08.2017 - 09.2020
Admin Supervisor/JPA Specialist
RDI ENGINEERING
02.2016 - 04.2017
Bachelor of Arts -
California State Polytechnic University, Pomona
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