Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Piper

Seymour,TN

Summary

Results-focused lead stylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

9
9
years of professional experience

Work History

Lead Stylist

HairClub
08.2016 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Resolved guest complaints about service or style.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Organized sales area and work station to showcase products and boost sales.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Created memorable customer experiences,
  • Distributed business cards outside of salon to generate new business.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Processed payments, entering sales in register
  • Educated customers on products to maximize benefits. or upgraded them to what fits
  • Cultivated lasting relationships with clients through one-on-one interactions in store environment.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Performed morning and evening meeting with stylist

Stylist

Smart Style Family Salon
Knoxville, TN
01.2015 - 08.2016
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Recorded notes for future reference about customer preferences and services delivered.

Owner/Stylist

Looking Good Hair Salon
Knoxville, TN
01.2014 - 01.2015
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Education

Tennessee School of Beauty of Knoxville
Knoxville, TN
07.2005

Skills

  • Customer Consultations
  • Cosmetology Principles Knowledge
  • Industry Trends
  • Treatment Recommendations
  • Supply Ordering and Maintenance
  • Outstanding Client Retention
  • Appointment Booking
  • Salon Management
  • Maintaining Clean Work Areas

Timeline

Lead Stylist

HairClub
08.2016 - Current

Stylist

Smart Style Family Salon
01.2015 - 08.2016

Owner/Stylist

Looking Good Hair Salon
01.2014 - 01.2015

Tennessee School of Beauty of Knoxville

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Amanda Piper