Amanda Plotnick

Cedar Village Apartments

2012.06 - 2024.07

Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Handled complaints and questions, and re-directed calls to other team members.
Maintained inventory of office supplies, preventing shortages and supporting daily operations.
Ensured welcoming environment for visitors, contributing to positive first impressions.
Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Acted as first point of contact and set appointments for prospective clients.
Managed multi-line phone system, ensuring prompt and courteous service to callers.
Provided technical guidance and support to team members.
Researched common technology performance issues to assist with diagnoses.
Provided the Senior Residents companionship and conversation .
Provided the Seniors technical training and assistance, especially on their cell phones and computers.

Summary