Amanda Popko
Solutions Engineer
Rochester,MI
Summary
Proven Solutions Engineer with a track record of closing over $800k in ACV at Cloudflare and influencing $5.2 million in sales. Excelled in technical consulting and relationship building, demonstrated through leading Security Builder's Workshops and achieving a 50% win rate at Splunk. Skilled in presenting and consistently recognized for outstanding pre-sales support and customer satisfaction.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
Work History
Solutions Engineer
Cloudflare
5 2022 - Current
- Closed over $800k in Annual Contract Value (ACV) in 2024 so far.
- Created and presented in the Security Builder's Workshop Webinars that influenced over $5.2 million in ACV in 2023.
- Received three BEER meeting shout-outs.
- Served as an SE onboarding buddy to three fellow Solutions Engineers.
- Collaborated with product managers to resolve unique customer use cases.
- Submitted feature requests for product improvements, which increased annual ACV of several accounts.
Sales Engineer
Splunk
06.2019 - 05.2022
- Delivered technical sales presentations to prospects and presented benefits and value of products.
- Closed over 3 million dollars in revenue.
- Completed 300+ customer-facing calls in the past year.
- Earned a win rate of 50%.
- Identified prospect and customer pain points and provided them with resolutions.
- Assisted with on-boarding new engineers to get them ready for customer-facing activities.
- Engaged in post-sales activities to ensure best practices were being followed and identified areas for growth.
- Carried out Proof of Concepts to target customer values.
- Led workshops to educate prospects and customers on various products.
Information Technology Support
Saginaw Valley State University
05.2017 - 02.2019
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users.
- Earned 100% satisfaction score from customer reviews.
- Experience with Cherwell ticketing system.
- Wrote and reviewed tickets to request maintenance to various types of equipment.
Sales Engineer Intern
Splunk
06.2018 - 08.2018
- Shadowed full-time sales engineers.
- Presented summer project in TED talk.
- Learned how to provide proper product demonstrations.
- Crafted complex visualizations using SPL.
- Gained multiple certifications, such as Splunk Admin.
Education
Bachelor of Science - Computer Information Systems
Saginaw Valley State University
Saginaw, MI 09.2014 - 05.2019
Skills
Pre-sales support
Certification
Splunk Enterprise Certified User
Accomplishments
- Awarded SE MVP of CMCL Central in 2021.
- Achieved the title Customer Whisperer in 2021.
Timeline
Azure Fundamentals
11-2021
Splunk Enterprise Certified Architect
04-2021
Splunk Cloud Certified Admin
01-2021
Splunk Enterprise Certified Admin
12-2020
AWS Certified Cloud Practitioner
09-2020
Splunk Enterprise Certified Power User
10-2019
Splunk Enterprise Certified User
09-2019
Sales Engineer
Splunk
06.2019 - 05.2022
Sales Engineer Intern
Splunk
06.2018 - 08.2018
Information Technology Support
Saginaw Valley State University
05.2017 - 02.2019
Bachelor of Science - Computer Information Systems
Saginaw Valley State University
09.2014 - 05.2019
Solutions Engineer
Cloudflare
5 2022 - Current
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