Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Amanda Porter

Gainesville,FL

Summary

Dynamic and dedicated professional with a proven track record at RecSports, at the University of Florida. Excels in customer service and effective communication, enhancing member engagement and satisfaction. Skilled in data entry and team collaboration, consistently fostering a welcoming environment and driving successful marketing initiatives. Passionate about creating positive experiences for all.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Preview Facilitator

University of Florida, RecSports
Gainesville, FL
04.2025 - Current
  • Presented PowerPoint sessions to incoming freshmen, detailing RecSports services and programs.
  • Answered questions from students and parents, providing clarity on RecSports offerings.
  • Welcomed and supported incoming transfers and freshmen, fostering a warm and inclusive environment.

Marketing Associate

University of Florida, RecSports
Gainesville, FL
03.2025 - Current
  • Facilitated campus outreach to attract students to our facilities, providing merchandise and answering questions.
  • Worked alongside team members to drive successful marketing initiatives.
  • Interpreted marketing directives to effectively convey brand messaging.

Member Service Associate

University of Florida, RecSports
Gainesville, FL
01.2024 - Current
  • Facilitated member access to gym facilities and addressed inquiries regarding services and memberships.
  • Guided members to activity rooms and programs, ensuring seamless participation in scheduled activities.
  • Provided comprehensive information on membership options, enhancing member satisfaction and engagement.
  • Mentored new employees by providing guidance and allowing them to shadow tasks.

Desk Receptionist

Kendall Ice Arena
Miami, FL
01.2023 - 05.2023
  • Directed incoming calls via multi-line telephone system for efficient communication.
  • Greeted and welcomed visitors, directing them to appropriate personnel.
  • Managed customer complaints, resolving issues to ensure complete satisfaction.
  • Oversaw large volumes of guest arrivals, enhancing overall customer service experience.
  • Provided administrative support during high-demand periods, assisting coworkers with additional tasks.
  • Troubleshot machine malfunctions, implementing adjustments to rectify operational problems.

Intern

Research Management Corp.
Miami, FL
05.2022 - 08.2022
  • Maintained accurate records and files pertaining to departmental areas of responsibility.
  • Handled incoming and outgoing supplies and packages, and routed them to the appropriate personnel.
  • Accepted instruction from management regarding assignments and tasks.
  • Entered and filed documents and records into the system.
  • Collaborated with supervisors and submitted reports and spreadsheets for review.
  • Typed, edited and proofread documents and correspondence.

Education

High School Diploma -

Miami Sunset Senior High School
Miami, FL
06.2023

Some College (No Degree) - Applied Physiology And Kinesiology

University of Florida
Gainesville, FL

Skills

  • Customer service
  • Patience and composure
  • Data entry techniques
  • Effective communication
  • Team collaboration
  • Interpersonal skills
  • Reception desk management
  • Organizational proficiency
  • Multitasking
  • Conflict resolution

Certification

  • Microsoft Certified

Languages

English
Native/ Bilingual
Spanish
Limited

Affiliations

  • Tutoring students ages 16-19
  • Member of CHAARG, a women's-only fitness club at UF

References

References available upon request.

Timeline

Preview Facilitator

University of Florida, RecSports
04.2025 - Current

Marketing Associate

University of Florida, RecSports
03.2025 - Current

Member Service Associate

University of Florida, RecSports
01.2024 - Current

Desk Receptionist

Kendall Ice Arena
01.2023 - 05.2023

Intern

Research Management Corp.
05.2022 - 08.2022

High School Diploma -

Miami Sunset Senior High School

Some College (No Degree) - Applied Physiology And Kinesiology

University of Florida

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Amanda Porter