AMANDA R. PORTER-CULLUM
Midland
Summary
Experienced Maintenance Supervisor achieving a 90% completion rate for work orders. Skilled in staff training, effective communication, and problem-solving to enhance operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor
Permian Lodging
Midland
02.2025 - Current
- Oversee all maintenance issues for 810 bed spaces, 210 RV spots, laundry, and the onsite café.
- Ensuring that all the staff have the proper tools and PPE needed to complete work orders.
- Ordering of parts needed for work orders.
- Ensuring that all emergency work orders were responded to in the allotted time frame.
- 90% completion rate for all work orders within a 48-hour allotted time.
- Scheduling for 11 employees to ensure all tasks were being completed.
- Daily checks of wells and pumps to ensure proper water flow to the camp.
- Daily property drives ensure that no new water leaks have popped up.
- Doing follow-up checks on work that has been completed correctly.
- Weekly staff meeting and training for the team.
- Monthly inventory.
- Ensuring that I always have 2 to 3 weeks of schedules done ahead of time.
Maintenance Supervisor
Parkside at Round Rock
Round Rock
10.2022 - Current
- Organized and prioritized work orders for 432-unit property, achieving 95% completion within 24 hours.
- Coordinated with external contractors for specialized maintenance projects.
- Ensured all unit turns completed within five days by monitoring make-ready board.
- Coordinated with vendors to schedule and finalize tasks promptly.
- Maintained physical building structure and common areas through regular repairs.
- Conducted daily inspections of grounds to remove trash and bulk items, reporting damages.
- Communicated daily with community manager regarding completed tasks and progress.
- Led morning meetings with teams to clarify daily expectations and responsibilities.
- Performed daily pool maintenance, including chemical checks and cleaning activities.
Assistant Community Manager/Acting Community Manager
Balfour Beatty Comm
Dyess
07.2018 - 10.2022
- Customer Services in all aspects of the job. From dealing with residents, staff, vendors, etc.
- Work with MX to build a relationship and teamwork that all helps to ensure that all homes are ready in a timely manner.
- Overseeing the CES with all aspects of the jobs. Leasing, NTV, staying within compliance, ensuring that all follow-ups are being completed.
- Walking of COM homes to ensure that everything is ready for the MHO walk, then completing the MHO walk
- Building a relationship with MHO that lasting and in good standing
- Audits of files at move-in and move-out. Ensuring that all files are in correct format with correct information
- Complete weekly reports for COM, MHO tracker, referral trackers
- Get an offer list out with the CES to ensure that we are reaching occupancy each month.
- Daily meeting with CES to go over different policies and items that need to be addressed.
- Attend Partner Meetings and Resident Council meetings.
- Staying up to date with policies as they change and ensuring that all offices are aware of the changes and implementing them.
Maintenance Supervisor
University Park Apartments
Abilene
12.2015 - 12.2017
- Organized and prioritized work orders for a 200-unit property, resulting in 75% completion rate within the first 48 hours of request.
- Worked with vendors to ensure a successful turn of 200 units.
- Ordered supplies needed for turn.
- Maintained and repaired physical building structure and common grounds.
- Completed furniture exchange for 200 units in timely manner.
- Regular conducted daily rounds of the grounds to ensure boilers and air conditioner were in working order.
- Managed department for six months in the absence of supervisor
Education
18 Credit Hours - Psychology
Argosy Online, University of Phoenix
Phoenix, AZ01.2014
Skills
- Accounts receivable and payable
- Business development
- Payroll management
- Customer service and relations
- Bank account reconciliation
- Withholding tax compliance
- Hiring and termination
- Staff training and development
- Maintenance and repair
- Vendor relations management
- Basic bookkeeping
- Building maintenance
- Supplies procurement
- Contract negotiation
- Microsoft Office Suite
- Yardi software proficiency
- MaintainX expertise
- Paylocity knowledge
- Dayforce experience
- Social media management
Certification
- EPA
- CPO
Timeline
Maintenance Supervisor
Permian Lodging
02.2025 - Current
Maintenance Supervisor
Parkside at Round Rock
10.2022 - Current
Assistant Community Manager/Acting Community Manager
Balfour Beatty Comm
07.2018 - 10.2022
Maintenance Supervisor
University Park Apartments
12.2015 - 12.2017
18 Credit Hours - Psychology
Argosy Online, University of Phoenix
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