Amanda Poss
Mobile equipment trainer
Villa Rica,GA
Summary
Hardworking and observant professional with experience operating and maintaining equipment. Dedicated to moving materials to meet challenging demands and promote team productivity. .
Overview
20
20
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
Southwire
Carrollton, Georgia
01.2017 - Current
- Communicated with team members to coordinate efficient and accurate movements.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Collaborated with team members to complete tasks efficiently and accurately.
- Provided assistance in training new employees on proper operation of forklifts and other material handling equipment.
Executive Assistant
Greensense Recycling
Carrollton, Georgia
03.2015 - 01.2017
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Facilitated communication between senior management and staff.
- Facilitated communication between different departments within organization.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
Small Business Consultant
AT&T
Rome, Georgia
03.2011 - 03.2015
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Developed strong relationships with customers by understanding their individual needs.
- Provided customer service support to business customers via telephone, email and live chat.
- Ensured that all customer issues were resolved in an efficient and effective manner.
- Led on- and off-site customer support teams across multiple time zones.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Store Manager
Blockbuster Video
Villa Rica, GA
02.2005 - 04.2011
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
Bachelor of Science - Occupational Health And Safety
Columbia Southern University
Orange Beach, AL12-2026
Skills
- Risk assessment
- Incident investigation
- Workplace safety
- Team collaboration
- Effective communication
- Safe forklift operation
- Vehicle inspection
- Verbal and written communication
- Warehouse safety
Accomplishments
- Top sales person in the nation
Certification
- Designated trainer
- Train the trainer
Affiliations
- VPI leader
- Mobile Equipment trainer
- SPA over Mobile equipment
Timeline
Warehouse Forklift Operator
Southwire
01.2017 - Current
Executive Assistant
Greensense Recycling
03.2015 - 01.2017
Small Business Consultant
AT&T
03.2011 - 03.2015
Store Manager
Blockbuster Video
02.2005 - 04.2011
Bachelor of Science - Occupational Health And Safety
Columbia Southern University
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