Amanda Powell
Grove City,OH
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
Area Manager
The Job Center
05.2021 - Current
- Setting target weekly goals for fills, calls, texts. Monitoring activity.
- Client engagement, onsite meetings, stop and drops.
- Overseeing 2 offices in the Columbus market.
- Training to coach staff on best practices and protocol.
- Recruiting.
- Streamline operational efficiencies by successfully hiring top talent driving productivity.
Assistant Center Manager
The Job Center
06.2019 - 05.2021
- Motivated and led team members to work together to achieve targets.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Formed and sustained relationships with clients
- Implemented successful business strategies to increase revenue.
- Recruiting.
Staffing Supervisor
The Job Center
11.2018 - 05.2019
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Advertised and promoted open positions using social media.
- Recruiting.
- Hitting day and weekly expectations for calls, texts and fills.
Human Resources Generalist
GC Services
05.2007 - 08.2018
- Maintained records of payroll forms, leave notifications, employee files, benefits information and worker's compensations files.
- Conducted background checks, reference checks and employment verification.
- Conducted employee hiring and exit interviews.
- Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
- Created and modified job descriptions within all departments.
- Audited job postings for old, pending, on-hold and draft positions.
- Icims
- Worked closely with human resources business partners to facilitate year-end talent reviews and articulate team strengths.
Education
High School Diploma -
Logan High School
Logan, Oh06.2001
Skills
- Flexibility
- Teamwork
- Adaptability
- Communication
- Customer/Associate complaint resolution
- Problem solving
Timeline
Area Manager
The Job Center
05.2021 - Current
Assistant Center Manager
The Job Center
06.2019 - 05.2021
Staffing Supervisor
The Job Center
11.2018 - 05.2019
Human Resources Generalist
GC Services
05.2007 - 08.2018
High School Diploma -
Logan High School