Amanda Pruitt
Detroit,Michigan
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Waitress/Bottle Server
Nikkis Nightlife
02.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Collaborated with bartenders and managers to ensure timely delivery of orders.
Shot Girl/waitress
Delmar Detroit
06.2021 - 08.2023
- Increased customer satisfaction by providing prompt and friendly service.
- Upheld company standards for attire, grooming, and behavior while representing the establishment in a professional manner at all times.
- Demonstrated flexibility in adapting to changing shifts or covering last-minute absences as necessary
- Provided attentive service to large groups during busy periods without compromising individual attention to other customers.
- Upselled drinks to all customers inside the establishment
- Promoted special events, themed nights, and drink specials to enhance customer experience.
- Supported needs of 100+ person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Waitress
Otooles Restaurant
02.2020 - 01.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Inspected dishes and utensils for cleanliness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Detroit Edison Public School Academy
Detroit, MI06.2016
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- Hospitality service expertise
- Dining area maintenance
- Upselling techniques
Timeline
Waitress/Bottle Server
Nikkis Nightlife
02.2024 - Current
Shot Girl/waitress
Delmar Detroit
06.2021 - 08.2023
Waitress
Otooles Restaurant
02.2020 - 01.2023
High School Diploma -
Detroit Edison Public School Academy