Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

AMANDA PURSLEY

Fort Eustis,VA

Summary

Talented Program Coordinator equipped with team leadership, resource management and recordkeeping abilities necessary to run successful programs. Improves program results with strong outreach and internal control. Keeps programs running efficiently with continuous oversight on day-to-day requirements. Offers strong organizational, relationship-building, and collaboration skills.

Professional trainer with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment.

Overview

10
10
years of professional experience

Work History

Trainer

American Red Cross
11.2023 - Current
  • Provided one-on-one mentoring to help individuals reach a full understanding of course materials.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Collaborated with subject matter experts to create accurate training content.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
  • Enhanced training accessibility, converting traditional materials into e-learning formats.
  • Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
  • Engaged with subject matter experts to ensure training content accuracy and relevance.
  • Improved learning outcomes with application of adult learning principles in all training programs.
  • Advanced organizational goals through strategic development of training initiatives aligned with company objectives.
  • Provided coaching and mentoring to employees.
  • Facilitated virtual, in-person and blended learning sessions.

Regional Program Specialist

American Red Cross-Service to the Armed Forces
06.2021 - 10.2023
  • Relationship Management Support and Community Outreach: Supports building relationships with military leadership, key organizations and community leaders
  • Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross
  • Outreach includes command meetings, education briefings, presentations or information sessions
  • Volunteer Management Support: Supports a volunteer program to meet the workforce model and to enable delivery of SAF programs and services
  • Assists in the supervision of volunteer staff
  • Works closely with Regional Volunteer Services to develop and implement strategic regional SAF volunteer program
  • Helps ensure volunteer staff ratio reflects the diversity of the population being served
  • Service Delivery: Ensures the delivery of SAF core services to all clients within their jurisdiction
  • Supports the other lines of ARC service to ensure the delivery of Preparedness, Health and Safety Services training, disaster preparedness and response, and Red Cross Blood Services
  • Services may include use of case management system, presenting briefings, collection of data, providing needed materials, and outreach within the community
  • Reporting & Admin Support: Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met
  • Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
  • Worked alongside other professionals to outline and implement program plans and objectives.
  • Built strong relationships with external partners to secure resources and support necessary for program success.
  • Facilitated cross-functional team collaborations, fostering an environment of continuous improvement and innovation.

Registered Respiratory Therapist Team Lead

Samaritan Medical Center
09.2017 - 10.2020
  • Coordinated with physicians and other care team members on care and treatments
  • Counted work load based on therapies and machines running and distributed work assignments throughout department
  • Documented therapies and diagnostic tests in patient electronic records for use by care team
  • Verified proper set-up of ventilators for both adult and pediatric patients
  • Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing
  • Provided comprehensive care to improve and strengthen clients' respiratory functions
  • Cooperated and communicated effectively with physicians to deliver client satisfaction and meet compliance with set standards
  • Provided antibiotics, bronchodilators and anti-inflammatory medications using hand-held nebulizers, metered-dose inhalers and positive pressure equipment
  • Aided physicians with various procedures, including bronchoscopies, ventilator management and intubations
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials
  • Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses
  • Developed system of staff communication, enabling quicker implementation of treatment plans and improved comprehensive patient care
  • Routinely collaborated with department managers to correct problems and improve services
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Developed team communications and information for monthly department meetings
  • Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans
  • Educated patients and caregivers on proper ways to use breathing apparatuses at home

Registered Respiratory Therapist

Saint Anthony Hospital
08.2015 - 08.2017
  • Coordinated with physicians and other care team members on care and treatments
  • Documented therapies and diagnostic tests in patient electronic records for use by care team
  • Verified proper set-up of ventilators for both adult and pediatric patients
  • Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing
  • Provided comprehensive care to improve and strengthen clients' respiratory functions
  • Cooperated and communicated effectively with physicians to deliver client satisfaction and meet compliance with set standards
  • Provided antibiotics, bronchodilators and anti-inflammatory medications using hand-held nebulizers, metered-dose inhalers and positive pressure equipment
  • Aided physicians with various procedures, including bronchoscopies, ventilator management and intubations
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Telephone Operator

Deaconess Hospital
08.2014 - 08.2015
  • Received incoming calls and paged individuals and departments over PA system
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department
  • Responded to customer inquiries with patience and positivity to establish excellent first impression
  • Managed multiple-line switchboard system for busy community hospital
  • Operated digital paging system to notify recipients of incoming calls
  • Collected and verified directory information, including telephone numbers, addresses and proper spelling of names
  • Maintained up-to-date knowledge of emergency call procedures
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.

Education

Associate of Science - Respiratory Therapy

Oklahoma City Community College
Oklahoma City, OK
05.2016

Skills

  • Training coordination
  • Community building
  • Meeting planning
  • Expense tracking
  • Office administration
  • Group and individual instruction
  • Subject matter expertise
  • Curriculum design
  • Office management
  • Strong problem solver
  • Schedule & calendar planning
  • Proficient in healthcare practices and terminology

References

  • Meghan O'Hara, Senior Manager, Staffing Support, American Red Cross (503) 278-2775, Meghan.Ohara@redcross.org
  • Elisabeth Enyeart, Regional Program Director, American Red Cross, +49 637147 0151, elisabeth.enyeart@redcross.org
  • Eileen Kurtz, Manager, SAF Staffing, American Red Cross, 202-412-0806, eileen.kurtz@redcross.org
  • Anthony Trimarco, Senior Director, SAF-ISD Deployment Readiness, 208-513-4128, anthony.trimarco@redcross.org

Timeline

Trainer

American Red Cross
11.2023 - Current

Regional Program Specialist

American Red Cross-Service to the Armed Forces
06.2021 - 10.2023

Registered Respiratory Therapist Team Lead

Samaritan Medical Center
09.2017 - 10.2020

Registered Respiratory Therapist

Saint Anthony Hospital
08.2015 - 08.2017

Telephone Operator

Deaconess Hospital
08.2014 - 08.2015

Associate of Science - Respiratory Therapy

Oklahoma City Community College
AMANDA PURSLEY