Talented Program Coordinator equipped with team leadership, resource management and recordkeeping abilities necessary to run successful programs. Improves program results with strong outreach and internal control. Keeps programs running efficiently with continuous oversight on day-to-day requirements. Offers strong organizational, relationship-building, and collaboration skills.
Professional trainer with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment.
Overview
10
10
years of professional experience
Work History
Trainer
American Red Cross
11.2023 - Current
Provided one-on-one mentoring to help individuals reach a full understanding of course materials.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Collaborated with subject matter experts to create accurate training content.
Enhanced trainee engagement through interactive workshops and hands-on activities.
Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
Enhanced training accessibility, converting traditional materials into e-learning formats.
Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
Engaged with subject matter experts to ensure training content accuracy and relevance.
Improved learning outcomes with application of adult learning principles in all training programs.
Advanced organizational goals through strategic development of training initiatives aligned with company objectives.
Provided coaching and mentoring to employees.
Facilitated virtual, in-person and blended learning sessions.
Regional Program Specialist
American Red Cross-Service to the Armed Forces
06.2021 - 10.2023
Relationship Management Support and Community Outreach: Supports building relationships with military leadership, key organizations and community leaders
Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross
Outreach includes command meetings, education briefings, presentations or information sessions
Volunteer Management Support: Supports a volunteer program to meet the workforce model and to enable delivery of SAF programs and services
Assists in the supervision of volunteer staff
Works closely with Regional Volunteer Services to develop and implement strategic regional SAF volunteer program
Helps ensure volunteer staff ratio reflects the diversity of the population being served
Service Delivery: Ensures the delivery of SAF core services to all clients within their jurisdiction
Supports the other lines of ARC service to ensure the delivery of Preparedness, Health and Safety Services training, disaster preparedness and response, and Red Cross Blood Services
Services may include use of case management system, presenting briefings, collection of data, providing needed materials, and outreach within the community
Reporting & Admin Support: Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met
Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
Worked alongside other professionals to outline and implement program plans and objectives.
Built strong relationships with external partners to secure resources and support necessary for program success.
Facilitated cross-functional team collaborations, fostering an environment of continuous improvement and innovation.
Registered Respiratory Therapist Team Lead
Samaritan Medical Center
09.2017 - 10.2020
Coordinated with physicians and other care team members on care and treatments
Counted work load based on therapies and machines running and distributed work assignments throughout department
Documented therapies and diagnostic tests in patient electronic records for use by care team
Verified proper set-up of ventilators for both adult and pediatric patients
Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing
Provided comprehensive care to improve and strengthen clients' respiratory functions
Cooperated and communicated effectively with physicians to deliver client satisfaction and meet compliance with set standards
Provided antibiotics, bronchodilators and anti-inflammatory medications using hand-held nebulizers, metered-dose inhalers and positive pressure equipment
Aided physicians with various procedures, including bronchoscopies, ventilator management and intubations
Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials
Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses
Developed system of staff communication, enabling quicker implementation of treatment plans and improved comprehensive patient care
Routinely collaborated with department managers to correct problems and improve services
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Developed team communications and information for monthly department meetings
Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans
Educated patients and caregivers on proper ways to use breathing apparatuses at home
Registered Respiratory Therapist
Saint Anthony Hospital
08.2015 - 08.2017
Coordinated with physicians and other care team members on care and treatments
Documented therapies and diagnostic tests in patient electronic records for use by care team
Verified proper set-up of ventilators for both adult and pediatric patients
Worked with patients to administer aerosolized respiratory medications and chest percussion treatments to improve breathing
Provided comprehensive care to improve and strengthen clients' respiratory functions
Cooperated and communicated effectively with physicians to deliver client satisfaction and meet compliance with set standards
Provided antibiotics, bronchodilators and anti-inflammatory medications using hand-held nebulizers, metered-dose inhalers and positive pressure equipment
Aided physicians with various procedures, including bronchoscopies, ventilator management and intubations
Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Telephone Operator
Deaconess Hospital
08.2014 - 08.2015
Received incoming calls and paged individuals and departments over PA system
Directed incoming calls to internal personnel and departments, routing to best-qualified department
Responded to customer inquiries with patience and positivity to establish excellent first impression
Managed multiple-line switchboard system for busy community hospital
Operated digital paging system to notify recipients of incoming calls
Collected and verified directory information, including telephone numbers, addresses and proper spelling of names
Maintained up-to-date knowledge of emergency call procedures
Handled confidential and sensitive information with discretion and tact.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Education
Associate of Science - Respiratory Therapy
Oklahoma City Community College
Oklahoma City, OK
05.2016
Skills
Training coordination
Community building
Meeting planning
Expense tracking
Office administration
Group and individual instruction
Subject matter expertise
Curriculum design
Office management
Strong problem solver
Schedule & calendar planning
Proficient in healthcare practices and terminology
References
Meghan O'Hara, Senior Manager, Staffing Support, American Red Cross (503) 278-2775, Meghan.Ohara@redcross.org
Elisabeth Enyeart, Regional Program Director, American Red Cross, +49 637147 0151, elisabeth.enyeart@redcross.org
Eileen Kurtz, Manager, SAF Staffing, American Red Cross, 202-412-0806, eileen.kurtz@redcross.org
Anthony Trimarco, Senior Director, SAF-ISD Deployment Readiness, 208-513-4128, anthony.trimarco@redcross.org
BLS Instructor at American Red Cross and American Heart Association CPR, Heart CPRBLS Instructor at American Red Cross and American Heart Association CPR, Heart CPR