Amanda Putney
Auburndale,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Etsy Shop Owner
Self Employed Services
03.2021 - Current
- Increased Etsy shop sales by implementing effective marketing strategies and optimizing product listings.
- Managed inventory for streamlined shopping experience, ensuring stock levels were consistently maintained.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues through proactive communication.
- Analyzed sales data to identify trends and adjust inventory offerings accordingly for maximizing revenue.
- Organized seasonal promotions that generated excitement among shoppers, boosting sales during peak periods.
- Established loyal customer base through consistent high-quality products and exceptional customer service experiences.
- Monitored trends in online retail to identify new opportunities for growth.
- Researched and developed new products to meet customer demands.
- Established and maintained e-commerce website to promote and sell products.
- Created promotional campaigns to boost sales and drive customer loyalty.
Guest Relations Hostess
Walt Disney World Resort
11.2013 - 06.2014
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Managed high-pressure situations for improved customer experiences during peak hours.
- Maintained welcoming atmosphere with attentive service, positively impacting repeat business.
- Collaborated with team members to ensure smooth operations and exceptional guest services.
- Maintained high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Generated reports covering details about data, system operation, and error monitoring.
- Retrieved information and performed data entry using appropriate computer programs.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Streamlined communication between departments, ensuring efficient service delivery to guests.
- Demonstrated solid attention to detail when processing guest charges accurately during each transaction.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Greeted guests upon arrival by providing warm welcome.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Arts - Musical Theatre
State University of New York At Cortland
Cortland05.2007
Skills
- Social Media Marketing
- Team Collaboration
- Professional Demeanor
- Attention to Detail
- Organizational Skills
- Time Management
- Telephone etiquette
- Product knowledge
- Computer literacy
- Positive attitude
Timeline
Etsy Shop Owner
Self Employed Services
03.2021 - Current
Guest Relations Hostess
Walt Disney World Resort
11.2013 - 06.2014
Bachelor of Arts - Musical Theatre
State University of New York At Cortland