Amanda Quain
Emmett,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
19
19
years of professional experience
Work History
Account Management Lead
CONTINENTAL
09.2021 - Current
- Lead new business opportunities as the primary interface with GM, coordinating acquisition team and performing Gate 20 release
- Build customer intimacy through developing relationship network including Purchasing and Engineering – maintain customer interface matrix
- Support annual sales planning activities (SPOT, MDCA, CDP) including managing annual acquisition budget planning for GM/Ford
- Manage and coordinate customer contract updates, pre-production orders (PPS) and tooling purchase orders, including price and volume reconciliation with Controlling
- Key interface in customer B2B portal
Project Team Leader
CONTINENTAL
05.2018 - 09.2021
- Managed annual series support budget upwards of $800k
- Function as key customer interface for serial Heads-Up Displays for Ford
- Provide oversight and coordinate with teams of 5-12 on technical improvements and changes
- Responsible for controlling and monitoring performance across project team for all aspects of serial production
- Support Ford Customer Center Business Development in quote development and submission.
Quality Manager
CONTINENTAL
06.2015 - 04.2018
- Projects
- Primary quality contact responsible for the launch of the first DMD/PGU Heads-Up Displays (HUD) for the Ford Lincoln Continental (D544) and Navigator (U554)
- Coordinate program management activities and check points driving programs to launch, including customer APQP process
- Coordinate team resources to drive closure on project deliverables such as DFMEA, PFMEA, Control Plans, Validation, PPAP, and Safe Launch
- Provide leadership to cross-functional, multi-cultural team to adhere to key project milestones, risk management analysis, key launch date support and overall project and business goals
- Key in providing extended manufacturing-site launch and customer support.
Advanced Supplier Quality Manager
FAURECIA
08.2012 - 06.2015
Quality Manager
MOLD MASTERS COMPANY
09.2008 - 08.2012
Quality Manager
BLUE WATER AUTOMOTIVE SYSTEMS, INC
04.2006 - 09.2008
Quality Manager
BTM CORPORATION
02.2004 - 04.2006
Education
Master of Business Administration -
Lawrence Technological University
Bachelor of Business Administration - undefined
Walsh College
Skills
- Strategic Networking
- Prospecting and Cold Calling
- Regional Accounts
- Continuous Improvement
- New Business Opportunities
- Business Negotiation
- Strategic Planning
- Networking Skills
- Customer Satisfaction
- Checking Quotes
Timeline
Account Management Lead
CONTINENTAL
09.2021 - Current
Project Team Leader
CONTINENTAL
05.2018 - 09.2021
Quality Manager
CONTINENTAL
06.2015 - 04.2018
Advanced Supplier Quality Manager
FAURECIA
08.2012 - 06.2015
Quality Manager
MOLD MASTERS COMPANY
09.2008 - 08.2012
Quality Manager
BLUE WATER AUTOMOTIVE SYSTEMS, INC
04.2006 - 09.2008
Quality Manager
BTM CORPORATION
02.2004 - 04.2006
Master of Business Administration -
Lawrence Technological University
Bachelor of Business Administration - undefined
Walsh College
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