Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Quimby

Ironton,OH

Summary

Customer-focused professional with a strong track record in problem solving, conflict resolution, and delivering high-quality service. Skilled in project management, office administration, and time management, with excellent interpersonal communication abilities. Adept at handling complex situations with a customer-centric approach to achieve positive outcomes and efficient processes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Executive Assistant

Boone County Economic Development Office
04.2010 - 03.2012
  • Enhanced executive decision-making with comprehensive research and detailed reporting.
  • Managed both incoming and outgoing correspondence of mail, email and faxes.
  • Managed executive calendars, scheduling meetings and coordinating travel arrangements.
  • Collaborated on special projects of varying degrees of complexity.

Telefund Caller

Infocision
12.2008 - 04.2010

Telefundraised for prestigious non-profits including: Saint Jude’s Children’s Research Hospital, The American Cancer Society, The American Lung Association, The American Heart Association, and The March of Dimes.

  • Improved campaign efficiency by regularly updating contact lists and removing unresponsive leads from call logs.
  • Navigated difficult conversations with tact, balancing the need for persistence with respect for individual boundaries and preferences.
  • Implemented time management skills to achieve daily call targets while ensuring adherence to organizational guidelines and legal requirements for charitable solicitation.
  • Handled objections professionally and persuasively, turning hesitant prospects into committed donors.

Account Coordinator

The Arnold Agency
06.2003 - 03.2008
  • Acted as a liaison between the client and various departments within the organization facilitating smooth collaboration and seamless project execution.
  • Supported senior account managers in developing strategic planning initiatives aimed at growing existing accounts or acquiring new business opportunities.
  • Monitored industry trends, providing clients with insights and recommendations to stay ahead of competitors.

Education

Bachelor Of Science In Journalism - Public Relations

West Virginia University
Morgantown, WV
2005

Skills

  • Problem Solving
  • Customer Centric Service
  • Conflict Resolution
  • Interpersonal Communication
  • Time Management
  • Project Management
  • Office Administration

Certification

Gold Level Certificate

ACT National Career Readiness


Earners with Gold Level Certification possess the foundational skills needed for 93% of the jobs listed in the Department of Labor’s O*Net Database.

Timeline

Executive Assistant

Boone County Economic Development Office
04.2010 - 03.2012

Telefund Caller

Infocision
12.2008 - 04.2010

Account Coordinator

The Arnold Agency
06.2003 - 03.2008

Gold Level Certificate

ACT National Career Readiness


Earners with Gold Level Certification possess the foundational skills needed for 93% of the jobs listed in the Department of Labor’s O*Net Database.

Bachelor Of Science In Journalism - Public Relations

West Virginia University
Amanda Quimby