Amanda Quinn

I have been a stay home mom since my now 5 year old son was born. He's currently in daycare and starting school this year so I'm eager to get back into the workforce with a company that I can grow and excel with.

• Providing and managing supplemental insurance for Germania General Agency.
• Assisted in finding providers for situations most companies weren't able to cover.
• Managed all flood insurance for the company.
• Evaluated debt ratio, loan-to-value ratios, credit scores property valuations and various other factors when making underwriting decisions.
• Identified portfolio risks resulting from client's underlying business practices, underwriting investigations or fraud exposure.

• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

• Increased sales by offering advice on purchases and promoting additional products.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Trained and mentored new sales representatives.

• Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
• Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
• Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.

• Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
• Repaired and installed wiring, connectors, control boxes antennas and other pieces.
• Performed thorough visual and physical inspections of all electrical parts.
• Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
• Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
• Diagnosed faults and developed resolution plans.