Amanda Raab

As a Purchasing & Logistics Coordinator at A+ Products, Inc., I have been responsible for replenishment of thousands of items across multiple locations and managing international import logistics. I have coordinated with the international purchasing team and warehouse teams to ensure timely deliveries. Some of my key accomplishments in this role include:

• Managed inventory levels to prevent stockouts, placing purchase orders before reaching critical low levels.
• Collaborating with sales team to identify purchasing needs.
• Supplier relations, including evaluating suppliers.

• Developed and maintained client relationships by providing excellent customer service.
• Answered incoming calls & e-mails, maintained client relationships, and resolved customer service issues.
• Worked with sales team to ensure their customer needs were met.

• Management of over 1,100 customer accounts.
• Negotiating price for best value for client.
• Problem Solving and retention skills.
• Telephone interaction in call center environment.

• Training in Management of Financial information including budget, payroll, and Profit and Loss Statements.
• Forecast and preparation of employee schedules.
• Customer assistance and service skills.

• Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
• Maintaining a high level of customer service through face-to-face and telephone interactions; Problem solving skills.
• A team member in developing strategies, through project planning, for marketing and promoting of hotel outlets.