Amanda Raad

• Observed dermatological procedures, gaining hands-on experience with clinical protocols and patient care standards.
• Developed knowledge of medical terminology related to dermatology, improving communication skills within the clinical context.
• Observed patient consultations for common skin conditions (acne, eczema, psoriasis, dermatitis)
• Learned how dermatologists identify suspicious moles and skin cancers
• Understood differences between benign vs malignant lesions
• Gained exposure to dermatologic medications (topicals, antibiotics, retinoids)

Observe and learn the process of conducting physical examinations, taking medical histories, and performing routine diagnostic tests.

Gain insights into the doctor's decision-making process when ordering laboratory tests, imaging studies, and other diagnostic procedures

Learn how the doctor educates patients about their conditions, treatment plans, and self-care practices.

If applicable, shadow the doctor during emergency situations or critical care scenarios to understand their approach to urgent medical care.

• Managed front desk operations, ensuring seamless check-in and check-out processes for clients.
• Coordinated scheduling and appointments for coaching sessions, optimizing facility utilization.
• Developed client communication strategies, enhancing customer service experience and satisfaction.
• Trained new staff on front desk protocols and software systems, fostering team efficiency.
• Event Coordination: Assisting in the organization and execution of tennis tournaments, clinics, social events, and leagues. This may involve coordinating schedules, managing registrations, and providing support during events.

• Worked effectively in fast-paced environments.
• Assisted in events logistics for on property and international entities and organizations
• Recorded guest comments or complaints, referring customers to managers when necessary.
• Answered phone to make reservations, take and distribute messages or redirect calls.
• Created welcoming and enjoyable experience for hotel guests by organizing entertainment

• Shadowed healthcare professionals, learning to communicate effectively with patients and address their concerns.
• Supported administrative tasks, including scheduling appointments and managing patient records for improved office efficiency.
• Engaged in educational sessions about skin health, enhancing understanding of dermatology practices and treatment options.
• Learned valuable information about plastic surgery, dermatology and the cardiovascular system as well during procedures.

• Delivered exceptional customer service to enhance member satisfaction and engagement.
• Maintained cleanliness and organization of fitness facilities, ensuring a welcoming environment for patrons.
• Assisted in developing fitness programs tailored to individual member needs and goals.
• Educated members on proper equipment usage and safety protocols to promote injury prevention.

• Supervised daily activities ensuring safety and engagement for all campers.
• Developed and implemented creative programming to enhance camper experiences.
• Facilitated team-building exercises promoting cooperation and social skills among participants.
• Assisted in training new counselors, providing guidance on best practices and safety protocols.

• Analyzed customer feedback to identify trends and improve service delivery.
• Familiar with using the cash register and how to apply discounts.
• Created positive and rewarding client experiences through warm and friendly customer interactions.
• Replenished product stock to maintain appropriate levels and meet expected sales demands.