Amanda Race
Hudson
Summary
Detail-oriented professional with experience in social work and client support. Trained in resource coordination and team collaboration, leading to effective care strategies and improved client outcomes. Committed to providing emotional support and enhancing communication with families.
Overview
22
22
years of professional experience
Work History
Social Worker Assistant
Pine Haven Care Center
Philmont
06.2024 - Current
- Collaborated with social workers to implement care plans for residents.
- Documented resident progress and observations in care records accurately.
- Communicated effectively with families about resident needs and updates.
- Participated in team meetings to discuss resident care strategies and improvements.
- Provided emotional support to individuals, families, and groups facing difficult life situations.
- Developed creative solutions for challenging cases by researching best practices.
- Acted as an advocate for clients during meetings with government officials or other service providers.
- Helped clients complete paperwork to apply for assistance programs.
- Developed workable solutions for recurring problems for individuals and families.
- Maintained lists of resources helpful to clients.
- Assessed clients' current condition by engaging in conversation and taking notes regarding specific problems.
- Collaborated with clients and other professionals to develop treatment and assistance plans.
- Directed clients in identifying and obtaining available benefits and community and social services.
- Interviewed clients and family members to compile and document information on medical, social, educational and institutional history.
- Researched and located resources and services available to clients to provide housing assistance, nutrition assistance and medical assistance.
- Created individualized service plans based on each client's specific needs and goals.
- Coordinated referrals between agencies when needed to ensure continuity of care for clients.
- Provided crisis intervention services such as counseling or referral information when needed.
- Provided emotional support to clients during times of crisis or distress.
- Advised clients on available resources such as financial assistance, legal aid, housing options, and medical services.
- Worked closely with family members to establish healthy communication patterns within households.
- Monitored changes in clients' living conditions or behavior that may indicate a need for additional assistance.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Made referrals to utilize community resources for resident's needs.
- Connected individuals with relevant community resources and coordinated referrals.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Maintained accurate records and documented client data in company databases.
CNA
Pine Haven Care Center
Philmont
03.2008 - 06.2024
- Assisted patients with daily activities and personal care needs.
- Maintained cleanliness and organization of patient rooms.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
CNA
Northeast Center For Rehabilation And Brain Injury
Lake Katrine
07.2007 - 03.2008
- Assisted patients with daily activities and personal care needs.
- Maintained cleanliness and organization of patient rooms.
- Documented patient information accurately in electronic health records.
- Followed safety protocols and infection control measures consistently.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
CNA
Pine Haven Nursing Home
Philmont
03.2005 - 07.2007
- Assisted patients with daily activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient rooms.
- Documented patient information accurately in electronic health records.
- Followed safety protocols and infection control measures consistently.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Animal Caretaker
Taconic Farms
Germantown
06.2004 - 12.2004
- Maintained clean and safe animal living environments consistently.
- Assisted in feeding and monitoring animal health and behavior.
- Followed strict safety protocols while handling animals and equipment.
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
Education
Associate of Science - Psychology
SUNY Empire State College
Saratoga Springs, NY01-2026
Bachelor of Arts - Psychology
SUNY Empire State College
Saratoga Springs, NY01-2026
Associate of Arts - Individual Studies
Columbia-Greene Community College
Hudson05-2023
High School Diploma -
Taconic Hills Central School District
Craryville, NY06-2004
Skills
- Client advocacy
- Crisis intervention
- Care plan development
- Effective communication
- Conflict resolution
- Emotional support
- Patient documentation
- Team collaboration
- Resource coordination
- Care planning
- Social assessment
- Family communication
- Empathy development
- Mental health assessment
- Family dynamics
- Psychosocial needs assessment
- Eldercare
- Discharge planning
- Goal setting assistance
- Application processes
- Interpersonal skills
- Organizational skills
- Community outreach
- Problem-solving abilities
- Documentation skills
- Case coordination
- Confidentiality practices
- Written communication
- Multitasking
- Time management
- Resident support
- Issue reporting
- Coordinate service referrals
- Collaboration and teamwork
- Multidisciplinary collaboration
- Client intakes
Timeline
Social Worker Assistant
Pine Haven Care Center
06.2024 - Current
CNA
Pine Haven Care Center
03.2008 - 06.2024
CNA
Northeast Center For Rehabilation And Brain Injury
07.2007 - 03.2008
CNA
Pine Haven Nursing Home
03.2005 - 07.2007
Animal Caretaker
Taconic Farms
06.2004 - 12.2004
Associate of Science - Psychology
SUNY Empire State College
Bachelor of Arts - Psychology
SUNY Empire State College
Associate of Arts - Individual Studies
Columbia-Greene Community College
High School Diploma -
Taconic Hills Central School District