AMANDA RAMIREZ
Deltona ,FL
Summary
Accomplished and certified Pharmacy Technician with over 4 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PHARMACY TECHNICIAN
Advent Health
ORANGE CITY, FL
03.2021 - Current
- Supply medicines to patients, over the counter or on prescription
- Assemble medicines for prescriptions
- Manage areas of medicines supply like the dispensaries
- Produce medicines in the pharmaceutical industry and in hospitals
- File Prescriptions
- Deliver medications to the nursing units in the hospital premises
- Responsible for inventory control in the hospital pharmacy
- Rotate stock, remove expired medications and perform other inventory control duties
- May be assigned to work in a particular nursing unit
- Involved in labeling and assembling dispensed items
- Check expiry dates of drugs, advise nurses on the correct mode of medicine storage and discuss the needs of the wards with the staffs and nurses
- Ensure supplies are delivered accordingly
- Help patients in understanding how to use their medicines safely when they return home and in the wards.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
PHARMACY TECHNICIAN
Publix Pharmacy
ORANGE CITY, FL
11.2020 - 03.2021
- Answering patients' questions and troubleshoot medication issues
- Processing and filling prescriptions
- Advocating for patients’ compliance with medication guidelines
- Reporting drugs' adverse reactions
- Maintaining relationships with physicians
- Assisting in facilitating communication between the patient and insurance companies, doctors, nurses, and labs
- Maintaining current notes and paperwork related to the patient’s drug therapy and pharmacy care plan
- Reviewing medication orders and prescriptions and organizing medications for dispensing; preparing labels; calculating quantities, and preparing intravenous solutions
- Checking pharmaceutical stock to assess inventory level; placing orders; removing outdated drugs
- Complying with state and federal laws
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
PhARMACY TECHNICIAN
CVS PHARMACY
WOODLAND, DELAND, FL
02.2019 - 11.2020
- Greet customers and answer all questions regarding personal medications or general pharmacy products
- Perform opening and closing duties, including acting as key holder,
- turning alarms system on and off, and sterilizing surfaces
- Receive, validate, and process prescription orders
- Speak to doctors and insurance agencies to resolve prescription cost discrepancies
- Select, measure, and label appropriate prescriptions for patrons
- Monitor inventory, both behind counter and in general pharmacy area
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
Education
HIGH SCHOOL Diploma -
DELTONA HIGH SCHOOL
Deltona, FL06.2019
Skills
- Skilled communicator
- Adaptability/Flexibility
- Ability to focus and prioritize
- Prescription Filling and Labeling
- Answering and Routing Calls
- Cash Register Operation
- Dispensing Medications
- Patient Profile Setup
- Payment Processing
- Medicare and Medicaid Processes
- Insurance Claim Processing Software
- Updating Medication Histories
- Confidentiality and HIPAA
- Receiving Incoming Supplies
- Stocking Shelves
Certification
- CPhT - Certified Pharmacy Technician
Timeline
PHARMACY TECHNICIAN
Advent Health
03.2021 - Current
PHARMACY TECHNICIAN
Publix Pharmacy
11.2020 - 03.2021
PhARMACY TECHNICIAN
CVS PHARMACY
02.2019 - 11.2020
HIGH SCHOOL Diploma -
DELTONA HIGH SCHOOL
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