Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Amanda Rangel

Bakersfield,CA

Summary

Developed exceptional communication and organizational skills in fast-paced customer service environment. Skilled in managing administrative tasks, handling inquiries, and ensuring smooth operations. Looking to transition to new field, utilizing these transferable skills to add value in dynamic setting.

Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments. Ready to use and develop organizational and communication skills in any role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Attendant / Shift Lead

The WELL at Sacramento State
07.2024 - Current
  • Handled financial transactions, including membership sales, renewals, and POS purchases.
  • Encouraged and motivated members to attend group fitness classes to boost profitability.
  • Collected payments, renewed memberships and resolved billing issues.
  • Conducted tours of the facilities for potential new members interested in joining the gym.
  • Monitored access to gym facilities, ensuring safety and security protocols were followed.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
  • Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.

Inventory Manager

Essentiels Spa Et Beaute
03.2022 - 08.2023
  • Verified inventory computations by comparing them to physical counts of stock, investigating discrepancies, or adjusting errors.
  • Maintained accurate records of all incoming shipments, including the quantity received, and the date received.
  • Trained staff on proper inventory management techniques and procedures.
  • Optimized warehouse layout to improve stock retrieval times and maximize storage space.
  • Analyzed stock levels and processes to predict inventory problems and formulate solutions.
  • Maintained sufficient inventory levels to meet customer demands at all times.

Education

High School Diploma -

Stockdale Highschool
Bakersfield, CA
05-2023

Bachelor of Arts -

Woodbury University
Burbank, CA
05-2027

Skills

  • Welcoming guests
  • Effective multitasking
  • Analytical problem-solving
  • Strong verbal communication
  • Empathetic communication
  • Collaborative teamwork
  • Effective time management
  • Effective telephone and email communication

Accomplishments

  • Promoted to a Shift Lead after only 5 months of working at The WELL at Sac State
  • Won Staff Performing Exemplary Customer Service (SPECS) award after second semester working at The WELL at Sacramento State

Certification

  • Red Cross CPR/ First Aid Certified

Timeline

Front Desk Attendant / Shift Lead

The WELL at Sacramento State
07.2024 - Current

Inventory Manager

Essentiels Spa Et Beaute
03.2022 - 08.2023

High School Diploma -

Stockdale Highschool

Bachelor of Arts -

Woodbury University

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