Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Rathburn

Mansfield

Summary

Detail-oriented professional with experience in customer service and team leadership. Skilled in managing operations, enhancing safety protocols, and training staff to uphold service standards. Committed to improving efficiency and ensuring a positive customer experience.

Overview

2025
2025
years of professional experience

Work History

Front of House Cashier

Friendship Kitchen
June 2025
  • Handled cash transactions efficiently and accurately.
  • Operated point of sales system to process customer orders.
  • Maintained cleanliness and organization of front-of-house area.
  • Stocked inventory to ensure availability of products.
  • Assisted in training new staff members on operational procedures.
  • Implemented strategies that decreased theft in the store.

Correctional Officer

Richland Correctional
April 2023 - August 2024
  • Conducted regular safety rounds in correctional facility to ensure compliance with security protocols.
  • Managed individual sleep areas for inmates, monitoring for contraband and adherence to regulations.
  • Oversaw yard management during educational time, ensuring safety and security of all participants.
  • Collaborated with team of 12 correctional staff to maintain a secure environment.
  • Implemented routine checks and inspections to identify potential security risks.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.

Assistant Manager

CompanyDuchess Shoppe
08.2024 - 02.2025
  • Assisted in daily operations of gas station to enhance efficiency.
  • Managed inventory ordering and documentation to ensure product availability.
  • Oversaw cleanliness and organization of store to improve customer experience.
  • Trained and supervised employees to maintain high service standards.
  • Implemented operational improvements that increased customer satisfaction.

Education

Associate of Applied Science - Criminal Justice

North Central State College
Mansfield, OH

High School Diploma -

ECOT
06.2009

Skills

  • Customer service
  • Team leadership
  • Safety protocols
  • Cash handling
  • Inventory management
  • Operational improvements
  • Training and development
  • Attention to detail
  • Security compliance
  • Store organization

Timeline

Assistant Manager

CompanyDuchess Shoppe
08.2024 - 02.2025

Front of House Cashier

Friendship Kitchen
June 2025

Correctional Officer

Richland Correctional
April 2023 - August 2024

Associate of Applied Science - Criminal Justice

North Central State College

High School Diploma -

ECOT

Similar Profiles

CREATE PROFILE