Amanda R. Blomberg
Royal Palm Beach,FL
Summary
Results-driven professional with extensive experience in business development, hospitality, and multi-unit management. Strong background in customer service, sales, operations, and staff development. Adept at improving efficiency, driving sales, and enhancing customer satisfaction. Seeking to leverage skills in a dynamic and growth-oriented environment.
Overview
11
11
years of professional experience
Work History
Business Development Representative
Napleton Auto Group
06.2021 - Current
- Company Overview: Corporate
- Manage incoming and outgoing phone calls and emails to generate leads
- Conduct prospect follow-ups, set appointments, and assess customer satisfaction
- Answer customer inquiries and schedule sales/service appointments
- Contact customers regarding marketing incentives to drive sales
- Provide product knowledge and benefits to potential buyers
- Maintain a follow-up system to encourage repeat and referral business
- Corporate
General Manager
Jamba Juice
11.2020 - 05.2021
- Recruited, hired, and trained new staff members
- Managed sales reporting, cash handling, and payroll accounting
- Ensured compliance with sanitation and food preparation standards
- Maintained inventory control and placed orders within budget constraints
Guest Service Multi-Unit Manager
Areas USA
04.2018 - 03.2020
- Company Overview: Florida Turnpike
- Supervised multi-unit operations, including brands such as Burger King, KFC, Pizza Hut, and Dunkin' Donuts
- Led hiring, training, and staff development initiatives
- Managed financial reporting, payroll, and operational costs
- Reduced labor costs through efficient scheduling and cross-training
- Achievements: Promoted from Crew to Multi-Unit Manager, managed six brands, and received the Certificate of Excellence from 'We Drive Smiles.'
- Florida Turnpike
Server
Outback Steakhouse
02.2018 - 04.2018
- Delivered exceptional guest service and ensured order accuracy
- Utilized sales techniques to promote specials and increase revenue
Cook / Food Service Worker
Wellington Regional Medical Center (UHS)
08.2017 - 11.2017
- Prepared meals according to patient dietary restrictions
- Ensured food safety and cleanliness standards were met
Multi-Unit Manager
Delaware North
07.2015 - 08.2017
- Supervised over 100 employees across six restaurant concepts
- Reduced food & beverage costs by 15% and labor costs by 10%
- Opened six new restaurants in two years
- Oversaw financial operations, including cash handling and payroll
Hospitality Specialist
Eau Palm Beach Resort & Spa
12.2013 - 06.2015
- Promoted reservations through marketing and sales initiatives
- Managed guest accounts and facilitated travel accommodations
Education
High School Diploma -
Florida Virtual School, Learning Foundation of Florida
Royal Palm Beach, FLHospitality Management Certificate -
Palm Beach State College
Lake Worth, FLFood & Beverage Management Certificate -
Palm Beach State College
Lake Worth, FLSkills
- Business Development & Sales
- Customer Relationship Management
- Multi-Unit Operations
- Staff Training & Development
- Financial & Payroll Reporting
- Inventory & Cost Control
- Hospitality & Food Service Management
- Marketing & Promotions
- CRM management
- Salesforce
- Relationship building
- Product expertise
Accomplishments
● Awards & Recognition: Certificate of Excellence – “We Drive Smiles” By The State of Florida Department of Transportation
Additional Information
Microsoft Office, Car ResearchXrm, PowerPoint, Excel, Certificate of Excellence - 'We Drive Smiles'
Timeline
Business Development Representative
Napleton Auto Group
06.2021 - Current
General Manager
Jamba Juice
11.2020 - 05.2021
Guest Service Multi-Unit Manager
Areas USA
04.2018 - 03.2020
Server
Outback Steakhouse
02.2018 - 04.2018
Cook / Food Service Worker
Wellington Regional Medical Center (UHS)
08.2017 - 11.2017
Multi-Unit Manager
Delaware North
07.2015 - 08.2017
Hospitality Specialist
Eau Palm Beach Resort & Spa
12.2013 - 06.2015
Hospitality Management Certificate -
Palm Beach State College
Food & Beverage Management Certificate -
Palm Beach State College
High School Diploma -
Florida Virtual School, Learning Foundation of Florida
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