Amanda Reed
Elberta,AL
Summary
Dynamic Store Manager with a proven track record at Dollar General Market, excelling in customer service and inventory management. Successfully optimized labor scheduling and enhanced product offerings, resulting in improved customer satisfaction. Skilled in training and mentoring staff, fostering a collaborative environment that drives performance and operational excellence.
Overview
13
13
years of professional experience
Work History
Store Manager
Dollar General Market
11.2014 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Inventory Manager
Tacky Jacks
03.2012 - 11.2014
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Developed and implemented policies and procedures for inventory management.
Education
High School Diploma -
Mary G Montgomery
Semmes, AL05-1999
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Inventory management
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- Supply ordering
- Staff management
- Store displays
- Employee scheduling
- Bank and safe deposits
- Payroll management
- Product merchandising
- Customer response
- Pricing strategies
- Vendor management
- Merchandise planning
Timeline
Store Manager
Dollar General Market
11.2014 - Current
Inventory Manager
Tacky Jacks
03.2012 - 11.2014
High School Diploma -
Mary G Montgomery
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