Hi, I’m
Amanda Repass
Wichita,KS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
years of professional experience
Work History
Dollar General
Assistant Manager
01.2019 - Current
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Dillions
Frozen Department Manager
09.2017 - 01.2019
Job overview
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Dillions
Cake Decorator
09.2015 - 09.2017
Job overview
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Kept work area safe and sanitized by washing utensils, tools and countertops.
- Designed specialty cakes for weddings, birthdays and graduations.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Precisely arranged display cases throughout workday to highlight finished products.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
Dollar General
Assistant Manager
01.2012 - 09.2015
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Education
Northwest High School Wichita, KS
High School Diploma
05.2006
Skills
- Scene Blocking
- Sales Monitoring
- Directing Team Members
- Administration and Reporting
- Recruiting and Interviewing
- Shift Coverage
- Managing Multiple Priorities
- Ear Piercing
- Transaction Monitoring
- Shrinkage Prevention
- Shipping and Receiving Oversight
- Security Awareness
- Positive Attitude and Energetic
Timeline
Assistant Manager
Dollar General
01.2019 - Current
Frozen Department Manager
Dillions
09.2017 - 01.2019
Cake Decorator
Dillions
09.2015 - 09.2017
Assistant Manager
Dollar General
01.2012 - 09.2015
Northwest High School
High School Diploma
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