Amanda Rhode
Houston,TX
Summary
Dynamic and detail-oriented professional with experience as a Realtor's Assistant at Rangel Oviedo Group. Proven ability in customer service and conflict resolution, enhancing client satisfaction through efficient communication and organization. Bilingual in Spanish and English, skilled at managing administrative, promotional, and customer service functions to support team and improve group productivity.
Furthermore, diligent with strong background in childcare and proven ability to create safe and nurturing environment for children. Successfully managed diverse age groups and facilitated engaging activities to support developmental milestones. Demonstrated effective communication and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Realtor's Assistant
Rangel Oviedo Group
05.2024 - Current
- Assisted in preparing and organizing property listings for online marketing platforms.
- Coordinated property showings, managing schedules for clients and agents efficiently.
- Maintained client database, ensuring accuracy and up-to-date information management.
- Supported transaction processes by preparing necessary documents and contracts.
- Facilitated communication between clients and real estate agents to enhance service delivery.
- Increased customer service success rates by quickly resolving issues.
- Coordinated leads management with CRM software to improve efficiency with prioritized prospects.
- Increased client satisfaction by efficiently scheduling property tours and coordinating open houses.
- Enhanced client satisfaction by regularly updating them on the status of their transactions, addressing any questions or concerns promptly.
- Supported agents in managing their schedules effectively by coordinating appointments, meetings, and travel arrangements as needed.
- Streamlined communication between clients and agents, managing over 50 emails and phone calls for quick response times.
Babysitter
Bridget Francis
05.2020 - 01.2024
- Supervised children's activities, ensuring safety and engagement.
- Developed age-appropriate (3-11yrs old) learning activities to promote cognitive growth.
- Communicated effectively with parents regarding children's behavior and needs.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Education
High School Diploma -
Fulshear High School
Fulshear, TX05-2024
Skills
- Customer service
- Phone and email etiquette
- Spanish and English fluency
- Conflict resolution
- Teamwork and collaboration
- Multitasking and organization
- Efficiency
Certification
- Licensed Real Estate Agent
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Realtor's Assistant
Rangel Oviedo Group
05.2024 - Current
Babysitter
Bridget Francis
05.2020 - 01.2024
High School Diploma -
Fulshear High School