Amanda Richey
Starr,SC
Overview
11
11
years of professional experience
Work History
District Manager
Advance Auto Parts
Anderson, SC
12.2020 - Current
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Maintained accurate records of employee attendance and payroll information for all stores within the district.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Organized promotional events in order to drive sales volume in the district's stores.
- Identified opportunities for process improvement across multiple locations within the district.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Performed periodic risk assessments of stores within the district to identify potential safety hazards.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Identified and developed top talent to promote performance-oriented culture.
Commerical Accounts Manager
Advance Auto Parts
Spartanburg, South Carolina
04.2020 - 12.2020
- Established strong relationships with customers by providing excellent customer service.
- Participated in trade shows and industry events to promote company services.
- Developed new business opportunities through cold calling, networking events, and other outreach initiatives.
- Collaborated with cross-functional teams to ensure successful delivery of services.
- Monitored industry trends in order to stay ahead of competitors.
- Developed strategies to maximize customer retention and increase sales volume.
- Scheduled periodic meetings with clients to discuss current projects and future plans.
- Coordinated efforts between sales teams, customers, and suppliers.
- Negotiated and maintained contracts with clients for commercial accounts.
- Created promotional materials such as brochures, flyers, emails campaigns.
- Analyzed data to identify trends in customer purchasing behavior.
HUB General Manager
Advance Auto Parts
Anderson, SC
01.2014 - 04.2020
- Managed scheduling for 17 employees to optimize productivity.
- Monitored inventory levels of supplies needed for efficient operation of the hub.
- Scheduled shifts for staff members according to business needs.
- Resolved customer complaints in a professional manner while maintaining excellent customer service standards.
- Provided training and guidance to new employees on job duties and safety protocols.
- Established key performance indicators based on business objectives set forth by management.
Timeline
District Manager
Advance Auto Parts
12.2020 - Current
Commerical Accounts Manager
Advance Auto Parts
04.2020 - 12.2020
HUB General Manager
Advance Auto Parts
01.2014 - 04.2020