Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Richter

RESACA

Summary

Dynamic professional with extensive experience at Pilgrims Pride Corp, excelling in employee training and team management. Proven track record in enhancing production efficiency and reducing downtime through proactive troubleshooting. Adept at fostering a positive work environment while ensuring compliance with industry regulations. Strong verbal communication skills complement expertise in Microsoft Office.

Overview

22
22
years of professional experience

Work History

Line Leader

Pilgrims Pride Corp
10.2011 - 08.2022
  • Supervised updating procedures for working documents such as shift reports and handovers.
  • Assisted in training new employees and implementing procedural changes.
  • Collaborated with manager on performance-related issues and employee performance reviews.
  • Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
  • Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
  • Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
  • Monitored product quality to achieve superior quality reputation.
  • Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
  • Ensured compliance with industry regulations by staying up-to-date on changes affecting our operations and modifying processes accordingly.
  • Assessed processes and production lines for proper setup per instructions and procedures.
  • Enhanced team communication by conducting regular meetings, encouraging open dialogue, and providing constructive feedback.
  • Maintained communication across key departments and senior leadership team.
  • Maintained accurate records of production data to track progress against targets and inform future planning efforts.
  • Implemented safety protocols to minimize workplace accidents, ensuring a safe working environment for all employees.
  • Collaborated with management to identify areas for improvement in the production process, resulting in cost savings and increased efficiency.

Office Administrative Assistant

B&J Sanitation
03.2008 - 10.2011
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Receptionist

Waters Drywall
02.2001 - 03.2008
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Cherokee High School
Canton, GA

Skills

  • Employee training
  • Team management
  • Production scheduling
  • Troubleshooting
  • Verbal communication
  • Microsoft office
  • Data entry
  • Schedule management
  • Scheduling and calendar management
  • Database entry
  • Billing and invoicing
  • Scheduling appointments

Timeline

Line Leader

Pilgrims Pride Corp
10.2011 - 08.2022

Office Administrative Assistant

B&J Sanitation
03.2008 - 10.2011

Receptionist

Waters Drywall
02.2001 - 03.2008

Cherokee High School

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