Amanda Riske

• Track 5-10 backlog items per week by documenting features, user stories, and acceptance criteria for delivery teams.

• Document and translate business requirements from capabilities into features and user stories.

• Capture, analyze, organize, and prioritize the product backlog, including features, user stories and acceptance criteria for complex initiatives.

• Serve as the 'voice of the customer' with delivery teams, representing/reinforcing the customer's perspective throughout the agile development

• Ensure the product aligns with the customer's needs.

• Collaborate with a cross-functional team of designers, business analysts, developers, testers, and others to develop and execute against Product Roadmaps and Release Plans.

• Provide explanations and information to Agile teams, stakeholders, managers.

• Prepare and present information to leadership for next steps and decision making.

• Provide weekly status updates to leadership.

• Promote and drive an agile development approach through the work and teams.

• Lead, build and maintain a backlog/inventory of system and business requirements to quickly react to additional enhancement capacity.

• Provide direction to business/capability/product analysts and scrum team members to ensure the highest value is delivered.

• Manage, prioritize, and assess the impact of defects and issues, including providing key input on the decisions to fix or defer.

Supported the development and enhancement of enterprise healthcare software for the Centers for Medicare & Medicaid Services (CMS) Hospital Quality Reporting program.

• Managed and prioritized product backlogs, ensuring alignment between business objectives, stakeholder expectations, and development capacity.

• Translated complex business requirements into epics, user stories, and actionable development requirements.

• Collaborated with engineering teams to evaluate technical feasibility, clarify requirements, and establish realistic project scope.

• Facilitated Agile ceremonies, sprint reviews, demonstrations, retrospectives, and production readiness activities.

• Analyzed quantitative and qualitative feedback to identify product improvement opportunities and inform prioritization decisions.

• Partnered with stakeholders and development teams to resolve ambiguity, communicate expectations, and support continuous product improvement.

Define capability requirements and translate business needs into clear requests.

• Support release planning by coordinating readiness activities and confirming dependencies before deployment.

• Analyze incoming requests to clarify scope, reduce ambiguity, and support informed prioritization.

• Update project tracking records to keep statuses, ownership, and next steps visible.

• Monitor delivery risks and surface blockers early to support timely escalation and follow-up.

• Prepare recurring status updates that summarize progress, open issues, and upcoming work.

• Review process steps to identify gaps and support smoother handoffs across teams.

• Coordinate cross-functional follow-up to keep stakeholders aligned on next actions and deadlines.

• Adapt to shifting priorities while maintaining steady progress on active capability initiatives.

• Document decisions, action items, and process updates for easier team reference and continuity.

• Owned product backlogs for multiple enterprise applications, managing priorities across competing business and technical initiatives.• Developed and maintained product roadmaps, defining product objectives, milestones, and delivery priorities.• Translated business requirements into capabilities, features, and user stories using Rally, collaborating with globally distributed Agile development teams.• Partnered with business stakeholders, software architects, UX designers, and developers to define solutions, evaluate feasibility, and ensure successful feature integration.• Coordinated product releases and deployments, contributing to consistent on-time delivery through effective planning and prioritization.• Identified and mitigated product delivery risks, facilitating stakeholder decisions and resolution of technical and operational challenges.• Promoted Agile product management practices, continuous improvement, and data-driven decision-making across teams.

• Defect Lead – understanding business and technical impacts of defects, assigning priority, tracking and documenting in ServiceNow, communicating status and results to business and end users
• Liaised with staff managers to collaboratively design process change implementation plans.
• Used relevant data and facts to perform analysis, investigate inquiries, and identify solutions for a range of issues.
• Designed process models to provide clear, understandable tools for presenting complex business processes to individuals with minimal knowledge on topic.
• Produced documentation outlining process improvement solutions.
• Conducted walk-through demonstrations of proposed process changes.
• Created detailed documentation of all business processes, providing clear guidelines for employees and stakeholders.
• Liaised with senior leadership to communicate progress updates and align process improvement initiatives with organizational goals.
• Trained staff members on new procedures, enhancing overall team efficiency and productivity levels.
• Worked within the department and with stakeholders on end-to-end business process activities, including gathering data, determining business requirements, and identifying impacts to the business.
• Mentored and on boarded new team members.
• Worked with a cross-functional team to analyze and understand operational impacts and opportunities.
• Facilitated multiple scrum team collaboration efforts to identify current capability and improvement possibilities.