Amanda Rivero
Miami,FL
Summary
Dependable Office Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
3
3
years of professional experience
Work History
Office Assistant
Alcione
07.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Scheduled and coordinated travel arrangements for office staff members.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Helping with company accounting.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Guest Service
Target
10.2020 - 06.2022
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Processed guest payments and provided accurate change.
- Supported team members by offering constructive feedback and coaching as needed.
- Trained junior team members in customer service strategies and property policies.
- Providing amazing guest services.
- Helping each guest to pleased.
- Providing quick responses and in the channels they need.
- Emotional intelligence.
- Clear communication skills.
- Writing skills.
Education
Associate of Arts -
Miami Dade College
Miami, FL07.2025
GED -
Miami Coral Park Senior High School
Miami, FL06.2019
Skills
- Detailed Meeting Minutes
- Sorting and Labeling
- Team Bonding
- Office Management
- Schedule Management
- Excel Spreadsheets
- Bank Deposit Reconciliation
- Billing and Coding
- Mail Sorting and Distribution
- Microsoft Office
- QuickBooks Expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Assistant
Alcione
07.2022 - Current
Guest Service
Target
10.2020 - 06.2022
Associate of Arts -
Miami Dade College
GED -
Miami Coral Park Senior High School