Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Volunteer Experience
Timeline
Generic

Amanda R. Lisanti

Lindenhurst,NY

Summary

Experienced with case management, client advocacy, and resource coordination. Utilizes strong communication skills to build rapport and trust with clients. Knowledge of community resources and support systems to effectively address client needs and challenges.

Overview

16
16
years of professional experience
1
1
Certification

Work History

NYS Certified Emergency Medical Technician

Lindenhurst Fire Department
02.2019 - Current
  • Disciplined adherence to required protocols
  • Clearly and thoroughly documented each call using PCR
  • Monitored patients from scene to hospital transfer and performed necessary in-transit care

Case Manager Intern

Family Service League
09.2024 - 05.2025
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Conducted thorough evaluations of client progress, adjusting case plans as needed to maximize success.

Community Habilitation Specialist

Independent Support Service
04.2018 - 09.2023
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities, and family visits
  • Supported individuals' emotional and social development by adapting communication tactics
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting, and exercising

Direct Support Professional

Epic
08.2019 - 08.2021
  • Assisted individuals with PWW (Program With Walls)
  • Assisted each individual with completing their daily goals
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements

Ambassador

Girl Scouts of America
09.2009 - 06.2017
  • Gold Award

Education

Bachelor of Social Work -

Stony Brook University
Stony Brook, NY
05.2025

Human Services - Community Service & Social Welfare

Nassau Community College
Garden City, NY
05.2023

Skills

  • Crisis Intervention Skills
  • Deescalating emotional situations
  • Identifying crisis causing problems quickly
  • Multitasking and organization
  • Problem-solving
  • Active listening
  • Conflict resolution
  • Client advocacy

Accomplishments

    Awarded a Pre-Hospital Save Award for exceptional performance in life-saving pre-hospital care

Certification

  • CPR/AED
  • Strategies for Crisis Intervention and Prevention (SCIP)
  • NY State EMT-B

Volunteer Experience

  • NYS Certified Emergency Medical Technician, Lindenhurst Fire Department, Lindenhurst, NY, 02/19, Present, Disciplined adherence to required protocols, Clearly and thoroughly documented each call using PCR, Monitored patients from scene to hospital transfer and performed necessary in-transit care
  • Ambassador, Girl Scouts of America, Lindenhurst, NY, 09/09, 06/17, Gold Award

Timeline

Case Manager Intern

Family Service League
09.2024 - 05.2025

Direct Support Professional

Epic
08.2019 - 08.2021

NYS Certified Emergency Medical Technician

Lindenhurst Fire Department
02.2019 - Current

Community Habilitation Specialist

Independent Support Service
04.2018 - 09.2023

Ambassador

Girl Scouts of America
09.2009 - 06.2017

Human Services - Community Service & Social Welfare

Nassau Community College

Bachelor of Social Work -

Stony Brook University

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Amanda R. Lisanti