Amanda Roberson-Eskew
Summary
Analytical professional with 15+ years of progressive experience performing a wide range of accounting activities. Valued for building meaningful relationships with international and domestic clients to ensure established objectives are met. Track record of success driving accuracy and compliance within fast-paced, deadline-driven environments. Reputation for delivering hands-on leadership to projects of all sizes and providing support to cross-functional teams to meet and exceed goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Payroll Tax Analyst
Aprio, LLP
11.2021 - 06.2024
- Responsible for working with third party payroll providers (ADP, Quickbooks, Gusto, Proliant, JustWorks, & Rippling) in conjunction with state, local, and federal tax agencies to resolve tax notices for over 300 clients.
- Updated unemployment rates timely when received.
- Updated payroll account #'s including: state withholding, unemployment, PFML, etc. as forwarded by SALT team in various systems.
- Assisted internal employees and external clients and provided options for tax notice resolution
- Coordinated with our SALT Department and client on the need for additional payroll accounts as employees were hired, and dissolutions when they no longer had employees in a state for more than a year.
- Provided penalty abatement assistance for late/missed filings saving clients over $100,000+ in fines year over year.
- Amended filings as needed to be filed outside of payroll provider systems.
- Year-end W-2 assistance, including W-2C amended returns.
- Served as payroll back up for Gusto payroll as needed.
- Maintained confidentiality & high client satisfaction.
PAYROLL & ACCOUNTING SPECIALIST
Premier Refrigerated Transportation (formerly Monterrey Logistics)
01.2019 - 11.2021
- Perform multi-state weekly payroll for 100-120 drivers and bi-weekly in-house payroll for 47-50 office staff utilizing company accounting software
- Process new hires within accounting package, including direct deposit, FSA & DSA deductions, garnishments, educational reimbursements, 401K deductions, terminations, change of status forms, and COVID payments
- Provide time card management and reporting, prepare ad hoc reports, process customer deposits and travel & entertainment reimbursements, reconcile payments, and perform collections activities
- Reduced payroll errors significantly by implementing automated spreadsheets utilizing VLOOKUPS
- Reduced delinquent 61-120+ past due accounts by over 85-90% within first year (over $2,000,000 in payments collected).
STAFF ACCOUNTANT
Blinds.com (a Home Depot, Inc. Company)
01.2015 - 01.2019
- Processed line of credit invoices, travel & entertainment expenses, and accounts payable invoices for complex coding transactions
- Performed reconciliations, tracked cash flow, and collected employee receivables
- Managed all chargebacks from credit card vendors and PayPal
- Effectively resolved customer disputes
- Executed variety of month-end tasks
- Received Employee of the Year for Accounting Department in 2018 for most Homer Awards received
- Removed financial lag with expense accrual process revamp (Homer Award 2/2018)
- Automated spreadsheet, saving 2-5 hours weekly for deposits (Homer Award 4/2018)
- Won 90%+ of fraud claims against company by revamping chargeback process (Homer Award 10/2018)
- Created new calculation tool for sales team in Microsoft Excel to give discounts (Homer Award 11/2018).
ACCOUNTS PAYABLE SUPERVISOR
Proserve
01.2014 - 01.2015
- Oversaw daily operations of Accounts Payable department, including supervision, planning, monitoring, workload distribution, and communication of job responsibilities
- Managed all personnel-related matters within department, such as training, monthly one-on-one chats, yearly performance reviews, policy updates, disciplinary actions, and recommendations for termination of employment
- Took on key role as main point of contact for department managers and external vendors
- Processed complex AP transactions, spearheaded 1099 reporting process, and assisted VP with yearly audit
- Ensured proper coding, approvals, and adherence to company payment guidelines by reviewing and approving weekly check/ACH payment runs for all 4 locations prior to payment release
- Cut costs and improved controls by successfully merging accounts payable department across 5 locations into one shared services location
- Reduced late payments by 90% by streamlining processes and policies.
ACCOUNTS PAYABLE SUPERVISOR
US Physical Therapy
01.2008 - 01.2014
- Led operations and team of employees in Accounts Payable department
- Supervised and coordinated 1099 process at year-end for all 500+ facilities
- Processed complex accounting transactions, including corporate invoices, employee expense reimbursements, credit card payments, and reimbursements
- Converted accounting systems into Microsoft Dynamics GP
- Improved productivity and performance of department by conducting monthly meetings with regional controllers, VP, and accounting manager across 4 regions to discuss strengths and weaknesses
- Maximized efficiency of team by conducting random invoice sampling to ensure team was meeting company standards for payment timelines, proper coding, and invoice approvals; Awarded top performers for exceeding expectations
- Met needs of new accounts payable clients by performing onboarding process, offering straight shot solutions, and providing introductions to policies and procedures during virtual meetings
- Drove significant reduction in payment cycle by streamlining accounts payable process and modernized department with various updates and improvements, including implementation of paperless environment
- Propelled productivity within team by realigning workloads within department.
Education
Associate of Arts -
Houston Community College
Houston, TXBachelor of Science - Accounting
Western Governor's University
Austin, TX11.2022
Skills
Payroll Processing
Multi-state Tax Knowledge
Tax Notice Resolution (State, Local, Federal)
Amended Return Prep
Penalty Abatement
Accounts Payable Management
Accounts Receivable Management
Cloud Based Accounting
Strong Communication Skills
Confidentiality and Discretion
Continuous Improvement Mindset
Time Management Aptitude
Certification
- Certified Accounts Payable Manager – Institute of Finance and Management
- Certified Excel Specialist in Accounting – Institute of Finance and Management
- CCP Certification (Currently in Progress) – WorldatWork Total Rewards Association
Timeline
Payroll Tax Analyst
Aprio, LLP
11.2021 - 06.2024
PAYROLL & ACCOUNTING SPECIALIST
Premier Refrigerated Transportation (formerly Monterrey Logistics)
01.2019 - 11.2021
STAFF ACCOUNTANT
Blinds.com (a Home Depot, Inc. Company)
01.2015 - 01.2019
ACCOUNTS PAYABLE SUPERVISOR
Proserve
01.2014 - 01.2015
ACCOUNTS PAYABLE SUPERVISOR
US Physical Therapy
01.2008 - 01.2014
Associate of Arts -
Houston Community College
Bachelor of Science - Accounting
Western Governor's University
- Certified Accounts Payable Manager – Institute of Finance and Management
- Certified Excel Specialist in Accounting – Institute of Finance and Management
- CCP Certification (Currently in Progress) – WorldatWork Total Rewards Association
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