Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Robertson

Coos Bay,OR

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

6
6
years of professional experience

Work History

Baker

1-800 Flowers
07.2017 - 01.2018
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Produced consistently high-quality baked goods for customers.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.

Firefighter

Grey Back
11.2015 - 07.2016
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Utilized technical expertise in operating specialized fire suppression equipment.
  • Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.

Tire Technician

Keizer Tire Factory
07.2015 - 12.2015
  • Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
  • Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
  • Enhanced safety standards by conducting thorough inspections of tires and related components.
  • Mount and dismount tires, installed TPMS accurately.
  • Performed oil changes.
  • Maintained shop cleanliness.
  • Analyzed customer needs to recommend suitable tires for personalized requirements.

Server

Macs Diner
01.2015 - 07.2015
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.

Server

Jacksonville Inn
01.2014 - 02.2015
  • Ensured proper fine dining etiquette.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Frau Kemmling Schoolhaus Brewhaus
01.2012 - 01.2014
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Photography

Crater Renaissance Academy
Central Point, OR
06-2013

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Recipe creation and conversion

Timeline

Baker

1-800 Flowers
07.2017 - 01.2018

Firefighter

Grey Back
11.2015 - 07.2016

Tire Technician

Keizer Tire Factory
07.2015 - 12.2015

Server

Macs Diner
01.2015 - 07.2015

Server

Jacksonville Inn
01.2014 - 02.2015

Server

Frau Kemmling Schoolhaus Brewhaus
01.2012 - 01.2014

Photography

Crater Renaissance Academy

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