Amanda Robinson
New Cumberland,WV
Summary
Dynamic professional with extensive experience at Haemonetics, excelling in machine operation and troubleshooting. Proven ability to enhance team performance and ensure safety compliance. Recognized for fostering collaboration and delivering exceptional customer service, contributing to increased operational efficiency and a loyal customer base.
Overview
17
17
years of professional experience
Work History
Operator
Haemonetics
Clinton, PA
12.2022 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Provided on-the-job training to newly hired workers and team members.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Bar/Kitchen Manager
Tri StatebTap House
Newell, WV
12.2018 - 11.2023
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Managed daily financial tasks such as cash handling, budgeting, and sales tracking.
- Trained new employees on proper procedures for food handling, sanitation guidelines, and customer service expectations.
- Increased bar revenue by implementing effective inventory management and cost control measures.
- Ensured compliance with all relevant health department regulations through diligent monitoring of facility conditions.
Cocktail Server
Mountaineer Casino
Chester, WV
10.2013 - 08.2018
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Elevated customer satisfaction by promptly addressing any concerns or special requests.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
- Maintained clean and organized bar area.
Sales Associate
J.C. Penney
East Liverpool, OH
04.2008 - 06.2012
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Oak Glen High
New Cumberland, WV05.1998
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Efficient multitasking
- Machine operation
- Plant safety
- Materials handling
- Customer service
- Staff management
Timeline
Operator
Haemonetics
12.2022 - Current
Bar/Kitchen Manager
Tri StatebTap House
12.2018 - 11.2023
Cocktail Server
Mountaineer Casino
10.2013 - 08.2018
Sales Associate
J.C. Penney
04.2008 - 06.2012
Oak Glen High