AMANDA RODRIGUES
Rehoboth,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Road Test Examiner
Commonwealth of Massachusetts
01.2019 - Current
- Customer service, greeting customers in a friendly manner, evaluating and approving the required documentation to confirm identity and to ensure compliance with state law and RMV policies and procedures
- Inspect all vehicles to ensure that all equipment is in good working order, record the make, model and registration number of the vehicle being used for the road test, apply RMV policy and demonstrate good customer service skills in determining when to refuse to conduct a road test
- Conduct road test exams, following criteria prescribed by the Registrar, to determine if a driver's license applicant has the necessary knowledge and skill that deems them eligible for a Massachusetts passenger or motorcycle license
- Request the applicant perform specific driving functions, prescribed by the Registrar
- Determine if the applicant is required to have adaptive equipment and/or restrictions added to the driver's license
- Record road test result on the license application and permit
- Endorse permits and license applications following RMV policies
- Issue temporary licenses to qualified applicants
- Notifying the applicant of the road test results in a tactful manner by having the ability to remain calm during stressful confrontations
- If needed, provide a reason for failure and explain the next step in the license process, including how and where to complete the transaction
- Compile all required documentation from road tests following RMV policy/procedures and enter the required road test information on the Automatic and License and Registration system, computer skills to navigate the RMV operational tool ATLAS to perform job duties
- Supervise and train incoming staff, Customer service, greeting customers in a friendly manner, evaluating and approving the required documentation to confirm identity and to ensure compliance with state law and RMV policies and procedures
- Maintained secure and positive environment conducive to testing.
Personal Care Assistant
Tempus
10.2014 - Current
- Supervise and train incoming PCAs , evaluate care plans for clients and implement the best course of action according to medical guidelines, serve as emotional and physical support for clients and family
- Provide care and assistance in all daily activities related to using the bathroom, preparing and eating meals, executing hygiene and grooming habits, taking medication, and accompanying clients to doctor appointments.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Conferred with supervisor to discuss patient condition and medical care.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Remained alert to problems or health issues of clients and competently responded.
- Planned activities to encourage movement, stretching and strength building.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
Owner/Operator
Cedar Street Playschool
01.2019 - 01.2021
- Overseeing the daycare facility to ensure that the children have a safe and fun environment to learn and socialize with others
- Setting and managing the facilities finances, which includes creating and working within a budget, bookkeeping and all tax related business
- Maintained accurate accounting of tuition and operating reports.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Stayed current on guidelines to maintain compliant program operations.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained strong leadership skills by managing projects from start to finish.
- Creating marketing plans for the facility to promote awareness of the facility and its services on social media as well as in the community
- Developing a curriculum that meets state and federal requirements
- Managing the facility by ensuring that it is safe and well stocked at all times
- Removing hazards, checking safety equipment, and ensuring that the facility is always clean and orderly
- Maintaining all records and progress reports required by the state while maintaining a system for all confidential information
- Daily activities include, ensuring children have good hygiene, cleaning interactive areas throughout the day, preparing meals and snacks, organizing activities, developing a schedule to maintain with the children throughout the day, maintaining contact with parents and updating them on any issues or progress with the children.
Driving Instructor/ Classroom Instructor
AAA Southern New England
06.2012 - 10.2014
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
- Participated in trainings, meetings and seminars to expand knowledge and optimize instruction.
- Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
- Scheduled appointments with students for driving lessons.
- Evaluated student performance and documented progress and goals.
- Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
- Offered timely commands to assist student driver in steering or braking to avoid accidents.
- Supported student drivers in hands-on road training.
- Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
- Maintained accurate student records to meet DOT requirements.
Education
Bachelor’s Degree of Science - Psychology
Bridgewater State University
05.2025
Associate’s Degree of Science - Criminal Justice
New England Institute of Technology
05.2013
Skills
- Risk Assessment Skills
- Remain Calm In High Stress Situations
- Supervision Abilities
- Cultural Sensitivity
- Group and Individual Instruction
- Problem-Solving Skills
Certification
Certified Driving Instructor- Massachusetts.
Timeline
Road Test Examiner
Commonwealth of Massachusetts
01.2019 - Current
Owner/Operator
Cedar Street Playschool
01.2019 - 01.2021
Personal Care Assistant
Tempus
10.2014 - Current
Driving Instructor/ Classroom Instructor
AAA Southern New England
06.2012 - 10.2014
Bachelor’s Degree of Science - Psychology
Bridgewater State University
Associate’s Degree of Science - Criminal Justice
New England Institute of Technology