Amanda Rodriguez
Las Vegas,NV
Summary
Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Program Director
Nevada Adult Day
Las Vegas , NV
11.2023 - Current
- responsible for the supervision of programming and staff
- understand the needs of the adult and elderly with medical, psychological and
physical disabilities; and in particular, the needs of those affected by cognitive
impairments and intellectual disabilities - be sensitive to the needs of family caregivers
- demonstrate good communication skills
- commitment to cooperative performance to attain care, organization and
programmatic objectives - Facilitated staff meetings and educational work sessions to strengthen staff competencies.
- Hired and developed staff members to collaboratively achieve program goals.
Administrator
Vida Home Care
01.2009 - 11.2023
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Conducted regular reviews of operations and identified areas for improvement.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Healthcare Quality Management Coordinator
Willow Creek Assisted Living
04.2005 - 03.2009
- Enforced compliance with government regulations and company policies.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Ordered all pharmacy supplies and kept check on inventory levels.
Education
High School Diploma -
Green Valley High School
Henderson, NV06.2005
Skills
- Leadership
- Authenticare System
- Medicaid Billing
- Home Track
- Excel
- Administration and Management
- MS Office
- Data Confidentiality
- Office Management
- Multi-Line Phone Systems
- Scheduling
- Paycom
- Policy and procedure improvements
- Operations Oversight
- Strategic leadership
Certification
Cultural Competency Training June 2022
CPR 1st Aid May 2024
Timeline
Program Director
Nevada Adult Day
11.2023 - Current
Administrator
Vida Home Care
01.2009 - 11.2023
Healthcare Quality Management Coordinator
Willow Creek Assisted Living
04.2005 - 03.2009
High School Diploma -
Green Valley High School
Similar Profiles
Millet SalcedoMillet Salcedo
Accounts Payable Manager and Junior Accountant at Nevada Adult Day Healthcare CentersAccounts Payable Manager and Junior Accountant at Nevada Adult Day Healthcare Centers
Cynthia McCarlCynthia McCarl
Program Coordinator at Day Break Adult Day ServicesProgram Coordinator at Day Break Adult Day Services
Antonea HankinsAntonea Hankins
Psychiatric Caseworker II at State of Nevada Adult Mental HealthPsychiatric Caseworker II at State of Nevada Adult Mental Health