Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Rodriguez

Salt Lake City,UT

Summary

Skilled in sales and customer relationship management. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing satisfaction.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Account Manager

Lienstar
Salt Lake City, UT
01.2024 - 04.2025
  • Monitored industry trends and made recommendations for changes in strategy accordingly.
  • Provided training and guidance to new Account Managers.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Developed strategies to increase revenue from existing accounts.
  • Analyzed client data and identified opportunities for growth.
  • Coordinated with internal teams to ensure timely delivery of products and services to clients.
  • Resolved customer complaints in a timely manner.
  • Negotiated contracts with clients to maximize revenue potential.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Managed multiple accounts simultaneously while meeting deadlines.

Lead Server

Tres Hombres Mexican Grill and Cantina
Salt Lake City, UT
02.2021 - 02.2025
  • Enforced health regulations concerning food handling, storage, sanitation practices.
  • Ensured all food orders were accurate and delivered promptly to customers tables.
  • Controlled costs by minimizing waste and maximizing table turns.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.

Receptionist

Cameo College Of Essential Beauty
Murray , Utah
01.2020 - 01.2021
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.

Banquet Server

Utah Food Services
Salt Lake City, Utah
01.2018 - 03.2020
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Replenished beverages throughout meal service as needed.
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Served beverages and appetizers to guests in an efficient manner.
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.

Education

GED -

Salt Lake Community College
Salt Lake City, UT
12-2012

Skills

  • Customer relationship management
  • Data analysis
  • Team collaboration
  • Customer satisfaction
  • Employee training
  • Problem resolution
  • Time management
  • Organizational fundraising
  • Revenue growth strategies
  • CRM software

Timeline

Account Manager

Lienstar
01.2024 - 04.2025

Lead Server

Tres Hombres Mexican Grill and Cantina
02.2021 - 02.2025

Receptionist

Cameo College Of Essential Beauty
01.2020 - 01.2021

Banquet Server

Utah Food Services
01.2018 - 03.2020

GED -

Salt Lake Community College

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