Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Amanda Rodriguez

Amanda Rodriguez

San Diego,CA

Summary

Dynamic Medical Assistant with extensive experience at Premier Care Center, excelling in patient care and electronic health records management. Proven ability to enhance patient satisfaction through effective communication and organizational skills. Skilled in vital sign assessment and medication administration, ensuring compliance with healthcare regulations while providing compassionate support to patients and families. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.

Overview

3
3
years of professional experience
2
2
Certification

Work History

Medical Assistant

Premier Care Center
Palm Springs, CA
05.2024 - 09.2025
  • Registered new patients into practice management software program accurately entering demographic information.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Organized patient charts before each day's clinic sessions began.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Documented notes during patient visits.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Scheduled appointments for patients via phone and in person.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Handled general office duties to support administrative staff during peak hours.

CNA

Private Care
Glendora, CA
12.2024 - 01.2025
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Administered medications under supervision of a licensed nurse.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Monitored food intake and output as directed by nursing staff.
  • Provided emotional support to family members during difficult times.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Facilitated communication between patients, family members, and healthcare professionals.

Front Desk

Rockstar Tanning
Los Alamitos, CA
01.2023 - 06.2023
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Assisted with scheduling appointments for clients and visitors.
  • Responded to customer inquiries via phone, email, and in person.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Greeted customers warmly and made them feel welcome.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Scheduled and confirmed appointments for clients and staff.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Greeted visitors warmly and directed them to correct personnel or office.

Education

Associate of Science - Register Nurse

Santa Barbara City College
Santa Barbara, CA
06-2025

Skills

  • Patient care
  • Electronic health records
  • Medication administration
  • Vital sign assessment
  • Customer service
  • Healthcare compliance
  • Effective communication
  • Organizational skills
  • Wound care specialist
  • Data entry
  • Companionship and emotional support
  • CPR
  • Patient triage
  • Professional bedside manner
  • Clinical and administrative support
  • Reliable team player
  • Fluent in Spanish and Portuguese
  • Check-in coordination

Certification

  • CNA License
  • CPR Certification

Languages

Spanish
Professional
Portuguese
Professional

Timeline

CNA

Private Care
12.2024 - 01.2025

Medical Assistant

Premier Care Center
05.2024 - 09.2025

Front Desk

Rockstar Tanning
01.2023 - 06.2023

Associate of Science - Register Nurse

Santa Barbara City College

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