Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Amanda Rodriguez

Queens

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Clerical Assistant

&Align Orthodontic
Jamaica, New York
12.2024 - Current
  • Managed patient scheduling and appointment confirmations for orthodontic services.
  • Assisted in maintaining patient records and ensuring data accuracy.
  • Handled communication between patients and orthodontic staff effectively.
  • Processed insurance claims and verified coverage information promptly.
  • Supported front desk operations and facilitated a welcoming environment.
  • Coordinated follow-up appointments and reminders for ongoing treatments.
  • Assisted with filing documents and maintaining records.
  • Greeted visitors and customers in a friendly, professional manner.
  • Inputted data into spreadsheets for tracking purposes.
  • Answered phone calls and directed them to the appropriate personnel.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Reviewed files, records and other documents to obtain information or respond to requests.

Legal Assistant

Law Office of Mahmoud Rabah
Brooklyn
01.2022 - 02.2024
  • Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
  • Maintained client confidentiality in all matters.
  • Assisted with document production and deposition preparation.
  • Organized exhibits for trial proceedings.
  • Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
  • Updated databases with new information received from attorneys or clients.
  • Performed basic bookkeeping duties including tracking payments received from clients.

Administrative Manager

ARAMARK, Higher Education
Brooklyn
08.2016 - 12.2021
  • Developed and implemented administrative procedures to maximize efficiency.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Coordinated with executive staff to ensure deadlines were met in a timely manner.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Provided support to departmental managers in the development of project plans and initiatives.
  • Assisted in the recruitment process by reviewing resumes and conducting interviews.
  • Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.

Clerical Assistant

Good Shepherd Services
Brooklyn
05.2014 - 08.2016
  • Greeted visitors and customers in a friendly, professional manner.
  • Assisted with filing documents and maintaining records.
  • Answered phone calls and directed them to the appropriate personnel.
  • Inputted data into spreadsheets for tracking purposes.
  • Updated customer contact information in the system database.
  • Maintained an organized filing system of paper documents.
  • Scanned documents into digital format for storage purposes.
  • Answered multi-line telephone system and routed calls to appropriate personnel.

Education

Associate of Science - Forensic Science

Borough of Manhattan Community College
New York, NY
06-2021

Bachelor of Arts - Forensic Psychology

John Jay College of Criminal Justice
New York, NY

Skills

  • Scheduling/Planning
  • Payroll processing
  • Fast learner
  • Administrative support
  • MS Office proficient
  • Client relations
  • Customer relationship management
  • Document control
  • Document preparation
  • Fluent in Spanish
  • Intermediate French

Languages

Spanish
Native/ Bilingual
French
Limited

Certification

  • Excel 30 hour
  • OSHA 30

Timeline

Clerical Assistant

&Align Orthodontic
12.2024 - Current

Legal Assistant

Law Office of Mahmoud Rabah
01.2022 - 02.2024

Administrative Manager

ARAMARK, Higher Education
08.2016 - 12.2021

Clerical Assistant

Good Shepherd Services
05.2014 - 08.2016

Associate of Science - Forensic Science

Borough of Manhattan Community College

Bachelor of Arts - Forensic Psychology

John Jay College of Criminal Justice

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