Amanda Rodriguez
Miami
Summary
Experienced in 4+ years of retail management with a background in operations and leadership. Optimizes store performance through team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to high volume traffic and product, and ensuring consistent achievement of business goals. Driven by guest connections and creating a memorable experiences that ensures guest loyalty and positive experiences. Speaks both English and Spanish.
Overview
7
7
years of professional experience
Work History
Senior Assistant Manager
Spencer's Gifts
06.2021 - Current
- Led team in daily operations, ensuring adherence to company policies and procedures.
- Implemented inventory management strategies to optimize stock levels.
- Conducted interviews, onboarding, and trained junior management team on hiring strategies.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and replenishment plans,
- Executed planograms, seasonal floor sets and adjusted visual presentations based on flow of product and incoming shipment.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Team Member
Smoothie King
07.2020 - 05.2021
- Delivered great customer service, enhancing guest satisfaction through personalized interactions.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Assisted in inventory management, tracking supplies to minimize waste and ensure product availability.
Team Member
PDQ
05.2019 - 02.2020
- Took multiple orders under high pressure and volume.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
High School Diploma -
Coral Park Senior High
Miami, FL06-2021
Skills
- Staff training and development
- Operations management
- Multitasking and organization
- Scheduling and planning
- Customer relations
- Physical inventory
- Visual merchandising
- English and Spanish speaker
Timeline
Senior Assistant Manager
Spencer's Gifts
06.2021 - Current
Team Member
Smoothie King
07.2020 - 05.2021
Team Member
PDQ
05.2019 - 02.2020
High School Diploma -
Coral Park Senior High