Amanda Rodriguez
Las Vegas,NV
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
11
11
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Janitorial Worker
CSI construction cleaning
Las Vegas, Nevada
04.2023 - Current
- Performed thorough cleaning of construction sites following safety protocols.
- Operated industrial cleaning equipment to maintain high standards of cleanliness.
- Collaborated with team members to ensure efficient workflow and task completion.
- Maintained inventory of cleaning supplies and reported shortages as needed.
- Implemented best practices for waste disposal in compliance with regulations.
Housekeeping Supervisor
Golden Nugget Hotel & Casino
Las Vegas, Nevada
10.2024 - 01.2026
- Supervised daily housekeeping operations for guest rooms and public areas.
- Trained and mentored team members on cleaning procedures and safety standards.
- Inspected rooms to ensure cleanliness met The D Casino's quality standards.
- Communicated effectively with management regarding staff performance and issues.
- Implemented cleaning protocols to maintain health and safety compliance.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
Housekeeping Supervisor
The D Casino
Las Vegas, Nevada
02.2024 - 12.2024
- Supervised daily housekeeping operations for guest rooms and public areas.
- Trained and mentored team members on cleaning procedures and safety standards.
- Inspected rooms to ensure cleanliness met The D Casino's quality standards.
- Communicated effectively with management regarding staff performance and issues.
- Implemented cleaning protocols to maintain health and safety compliance.
- Assisted in resolving guest concerns related to housekeeping services promptly.
Warehouse Supervisor
Burlington Coat Factory Warehouse
Las Vegas, Nevada
03.2021 - 09.2023
- Supervised daily warehouse operations ensuring efficiency and adherence to safety protocols.
- Managed inventory control processes to maintain accurate stock levels and organization.
- Trained new staff on operational procedures and safety practices within the warehouse.
- Coordinated shipping and receiving activities for timely distribution of merchandise.
- Conducted regular inspections of equipment and facilities to ensure compliance standards.
Department Manager
McDonald's Restaurant
Las Vegas, Nevada
01.2015 - 03.2020
- Supervised daily operations to ensure smooth restaurant functioning.
- Trained and mentored team members on customer service standards.
- Managed inventory levels and ordered supplies as needed.
- Coordinated staff schedules to optimize labor efficiency.
- Ensured compliance with food safety and cleanliness regulations.
- Resolved customer complaints to maintain high satisfaction levels.
- Conducted regular performance reviews to support staff development.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
Education
Hooverhigh
Glendale, CASkills
- Cleaning protocols
- Staff training
- Quality inspection
- Health compliance
- Customer relationship management
Certification
- Osha-10 card issued 10/18/2024-vaild
- CPR CARD issued 10/18/2024-vaild
- HEALTH CARD issued 09/17/18- vaild
Languages
English
Full Professional
Romanian
Native/ Bilingual
Timeline
Housekeeping Supervisor
Golden Nugget Hotel & Casino
10.2024 - 01.2026
Housekeeping Supervisor
The D Casino
02.2024 - 12.2024
Janitorial Worker
CSI construction cleaning
04.2023 - Current
Warehouse Supervisor
Burlington Coat Factory Warehouse
03.2021 - 09.2023
Department Manager
McDonald's Restaurant
01.2015 - 03.2020
Hooverhigh