Amanda Romero
Pembroke Pines,FL
Summary
Experienced professional with a strong background in childcare, restaurant management, and administrative support in a building department. Known for dedication to safety and nurturing care for children, proven leadership in restaurant operations, and efficient administrative skills in regulatory compliance and customer service. Committed to conducting work with honesty, compassion, organizational prowess, and a drive for innovation. Effective communicator with a focus on teamwork and continuous improvement.
Overview
3
3
years of professional experience
Work History
Clerk
Building Department Of Hialeah Gardens
10.2023 - Current
- Regularly study office procedures monthly to identify areas for error reduction and increased efficiency.
- Strengthened relationships with clients by maintaining open lines of communication and addressing concerns promptly.
- Quickly received and forwarded incoming communications, such as phone calls, emails, and letters, to the appropriate target.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Reviewed and streamlined digital file systems to reduce usage errors.
Family Babysitter
Amanda’s Childcare INC
10.2022 - 10.2023
- Suitable communication and patience with children and parents, providing the appropriate resolution to facing conflicts.
- Responsible for the child supervision and everything that this involves, inclusive covering alternative needs to basic care of the children and his space
- Care of tasks such as meal preparation, baths, homeworks, age-appropriate activities and plays
- Utilized time-management skills to balance childcare responsibilities alongside light housekeeping duties as needed.
- Identified warning signs of emotional and developmental problems in children.
- Ability to manage the time and different schedules, taking into account the constant changes that arise in the life and daily activities of a child.
- Certifications up to date: First aid and CPR.
Manager
Temaki Miami Sushi
10.2021 - 10.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Served food and beverages promptly with focused attention to customer needs.
- Influencing the adoption of Clover System, including equipment customization, customer receipt management, flexibility in payment methods and understanding the clover security functionality to help protect the customer from fraud
- Responsible for a $3K quota for net product sales with 1 direct report daily and an extended team of 6 people including room, inside kitchen, customer service, and marketing in the local area.
Education
Google IT support Professional Certificate -
Coursera By Google
01.2023
Introduction to Cloud Computing -
Coursera by Google
01.2023
Home Health Aide Program -
Diverse Training Center
01.2023
Public Accounting -
Catholic University Andres Bello
01.2020
High School Degree -
San Agustin High School
01.2016
Skills
Telephone Etiquette
Customer Satisfaction
Cash Management
Data accuracy
Sustainability Strategies
Innovation Strategy
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Clerk
Building Department Of Hialeah Gardens
10.2023 - Current
Family Babysitter
Amanda’s Childcare INC
10.2022 - 10.2023
Manager
Temaki Miami Sushi
10.2021 - 10.2022
Google IT support Professional Certificate -
Coursera By Google
Introduction to Cloud Computing -
Coursera by Google
Home Health Aide Program -
Diverse Training Center
Public Accounting -
Catholic University Andres Bello
High School Degree -
San Agustin High School
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