Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Rosales

Mansfield ,TX

Summary

Focused Community Manager promoting a background in conflict resolution and quick decision making. Possessing the skills needed to ensure ownership is happy with communities operations and progress. Looking to tackle new challenges with an organization that appreciates talents in the Multifamily industry and levels of experience I have acquired over the years.

Overview

14
14
years of professional experience

Work History

Community Manager

AG living
Benbrook, TX
07.2025 - Current
  • Managed community engagement initiatives, fostering strong resident relationships.
  • Organized events to enhance neighborhood connectivity and increase participation.
  • Coordinated maintenance requests, ensuring timely resolutions for residents.
  • Developed communication strategies to keep residents informed about updates.
  • Led outreach programs that attracted potential residents and promoted leasing opportunities.
  • Implemented feedback systems to collect resident input and improve services.
  • Collected rent payments, maintaining detailed reports on timely and delinquent accounts.
  • Performed regular inspections, identifying necessary repairs in buildings and common areas.

Community Manager

Greystar Management
Mansfield , TX
12.2022 - 07.2025
  • Managing asset over 400 units.
  • Assisted with developing marketing plans for campaigns and promotions.
  • Researched new trends in the digital space and adapted accordingly.
  • Compiled reports on website traffic, conversions, and other metrics.
  • Monitored online conversations and provided constructive feedback.
  • Responded to customer inquiries in a timely manner.
  • Overseeing repairs and enhancements by working closely with maintenance staff.
  • Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
  • Recommended property improvements based on detailed evaluations of current property conditions.
  • Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
  • Negotiated with vendors and service providers for community events.
  • Partnered with maintenance to promptly determine readiness of vacant apartments.
  • Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
  • Prepare detailed budgets and financial reports for property on a monthly basis.
  • Provided support to Human Resources regarding new hire paperwork and benefits enrollment.
  • Maintained accurate records of employee attendance, leave balances and disciplinary action.

Regional Manager

180 Multi Family
Arlington, TX
08.2022 - 12.2022
  • Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
  • Monitored team progress towards achievement of goals and objectives set forth by executive management.
  • Created and maintained relationships with key customers in the region.
  • Managed regional operations including inventory control, staffing levels, logistics, customer service.
  • Analyzed regional financial data to identify areas of growth opportunities.
  • Participated in job fairs throughout the year to recruit qualified candidates for open positions in the region.
  • Ensured compliance with all applicable laws related to employment practices within the region.
  • Developed annual budgets for each district within the region.
  • Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
  • Developed and implemented strategies to increase market share in the region.
  • Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
  • Provided mentorship and coaching to staff members throughout the region as needed.

Assistant, Community and District Manager

CAF Management
Frisco, Texas
08.2019 - 08.2022
  • On-site managed assets as large as 1,032 units and oversaw a district for over 1,700 units and 6 communities.
  • Monitored local market conditions to determine competitive trends and adjust strategies accordingly.
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
  • Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
  • Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Created marketing materials to promote vacant units and attract potential tenants.
  • Interpreted legal documents such as contracts, leases, and other relevant paperwork.
  • Ensured that all safety protocols were followed at each site location within the district.
  • Conducted regular inspections of assigned properties to ensure compliance with local regulations and property standards.
  • Provided guidance to team members regarding best practices when interacting with tenants.
  • Analyzed market trends and competitor data to identify areas of improvement or growth opportunities.
  • Assisted in preparing annual budgets for each property in the district portfolio.
  • Resolved tenant complaints in a timely manner while upholding company policies and procedures.
  • Organized monthly staff meetings to discuss current operations and upcoming projects.
  • Monitored monthly property budget to review purchases and control costs.

Assistant Community Manager

Knightvest Management
Dallas , TX
09.2017 - 08.2019
  • Reviewed documents such as contracts, leases, and permits prior to submission.
  • Served as a point of contact for vendors providing services for the organization.
  • Responded promptly to inquiries from members of the public.
  • Coordinated events for residents of the community.

Retail Store Manager

Aeropostale
Dallas , TX
06.2011 - 09.2017
  • Initiated new product training sessions for employees to improve product knowledge.
  • Established weekly and monthly goals for sales staff to achieve desired results.
  • Handle all aspects of merchandising.
  • Coordinated stock replenishment processes as needed based on sales trends.
  • Organized merchandise displays according to seasonal promotions or special events.
  • Processed payroll and scheduling for 25+ staff.

Education

High School Diploma -

Woodrow Wilson High School
Dallas, TX
05-2011

Skills

  • Maintenance Oversight
  • Daily Operations Management
  • Interior renovations
  • Income and expense management
  • Financial budgeting and reporting
  • Resident relations
  • Proficient in Outlook, Entrada, Onesite, Yardi, HelloData, AIRM, Excel, Word, Canva, Dayforce, ADP, and Social Media
  • Administrative abilities
  • Team recruitment
  • Maintenance knowledge

Timeline

Community Manager

AG living
07.2025 - Current

Community Manager

Greystar Management
12.2022 - 07.2025

Regional Manager

180 Multi Family
08.2022 - 12.2022

Assistant, Community and District Manager

CAF Management
08.2019 - 08.2022

Assistant Community Manager

Knightvest Management
09.2017 - 08.2019

Retail Store Manager

Aeropostale
06.2011 - 09.2017

High School Diploma -

Woodrow Wilson High School

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Amanda Rosales