Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Rose

Marshall,NC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Bartender

The Treasure Club
02.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Obtained cash bank and stocked service bar to prepare for operation.

Emergency Department Technician

Mission Hospital
11.2015 - Current
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
  • Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
  • Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
  • Maintained accurate records of patient visits and treatments in patient medical files.

Administrative Assistant

Bayada Home Health
07.2012 - 02.2016
  • Scheduled office meetings and client appointments for staff teams.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Assisted development and implementation of new administrative procedures.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Cocktail Waitress

Harrah's Cherokee Casino Resort
08.2014 - 10.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Assisted with bartending duties during high-volume shifts.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Assistant Manager

Butts On The Creek BBQ
08.2007 - 03.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Diagnostic Medical Sonography

Asheville Buncombe Technical Community College
Asheville, NC

Nursing Assistance

Haywood Community College
Clyde, NC
12.2010

Skills

  • Responsible Alcohol Service
  • Suggestive Selling
  • Cash Register Operation
  • Clear and Effective Communication
  • Employee Timesheet Processing
  • Database Organization
  • Clerical Support
  • Customer Relationship Management
  • Financial Management
  • Retail Operations Management
  • Policy Administration
  • Reviewing Performance

Timeline

Bartender

The Treasure Club
02.2023 - Current

Emergency Department Technician

Mission Hospital
11.2015 - Current

Cocktail Waitress

Harrah's Cherokee Casino Resort
08.2014 - 10.2015

Administrative Assistant

Bayada Home Health
07.2012 - 02.2016

Assistant Manager

Butts On The Creek BBQ
08.2007 - 03.2012

Diagnostic Medical Sonography

Asheville Buncombe Technical Community College

Nursing Assistance

Haywood Community College

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Amanda Rose