Amanda Rosel
New Castle,IN
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sherwin-Williams
New Castle , IN
06.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Responded to customer inquiries in both English and Spanish languages, providing accurate information about products and services.
- Assisted customers with product selection and answered questions regarding features, benefits, and pricing of products or services.
- Greeted customers warmly upon arrival at store locations or over the phone.
Bilingual Onsite Supervisor
Surge staffing
Anderson, IN
05.2023 - 03.2024
- Managed and supervised team of 15 on-site technicians to ensure all tasks were completed within specified timeframes.
- Developed comprehensive training plans for new employees, ensuring they had a clear understanding of their roles and responsibilities.
- Monitored employee performance, providing feedback as needed to improve overall productivity.
- Assisted in the development of effective strategies to increase customer satisfaction levels.
- Created detailed reports outlining daily activities, progress updates, and any issues requiring resolution.
- Provided guidance to staff members regarding job duties and expectations.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Education
High School Diploma -
Progreso High School
Progreso, TX05-1985
Timeline
Sales Associate
Sherwin-Williams
06.2024 - Current
Bilingual Onsite Supervisor
Surge staffing
05.2023 - 03.2024
High School Diploma -
Progreso High School